Are you having issues? Select the issue you are having below and provide feedback to Regio Guide.
- Latest update has broken the alarms feature
- App frequently hangs
- Push notifications can be delayed
- Integration with Navigator would be more useful than having two separate apps
- Cannot set temporary, one-time alarms
- English language option has been lost
- Push notifications continue to be sent even after pausing the alarm for the day
Complete guide to troubleshoot Regio Guide app on iOS and Android devices. Solve all Regio Guide app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Deutsche Bahn, developers of Regio Guide.
RegioGuide allows you to search for public transport and long-distance connections and get information via push notifications, in case of disruptions or unforeseen changes during the trip. In case of disruptions or delays for your selected connections, you will receive push notifications on your phone or tablet that will inform you about the reason and approximate duration of the disruption. You can easily customize search results and suggestions, for example by filtering which modes of transportation you want to use, how many stops should be included, or how much transfer time should be considered. It is also possible to create favorites for all public transport stations that are available in the search suggestions. By setting up a connection alert, you can select one specific connection that you want to be informed about via push notifications. First things first: now you will get all necessary information on your relevant connections, directly on the start screen. All local and regional public transport is being considered in the search by default. The Time Frame Alert considers multiple connections within a time frame of up to two hours. Search for the start and destination of your trip in RegioGuide . With DB Streckenagent you are always on top of your commute, with up-to-date information, intuitive navigation, and Germany-wide availability. When looking for connections from A to B, you will always get information in real-time. We are looking forward to receiving your feedback directly in RegioGuide via “Service” > “Customer Care”. In the DB Streckenagent app, you have the option to integrate your transit pass (Abo ticket) to have it at your disposal when needed. By setting favorites, it only takes one tap to select them as origin or destination. Do you have any feedback or suggestions regarding RegioGuide ? Furthermore we will suggest possible alternatives to your route, until the problems are resolved.