Contact CardPointe Support
Company Name: CardConnect, LLC
About: The CardPointe app lets you process and manage payments with ease. With live
transaction data at your fingertips, CardPointe will become a critical tool in
running your business.
CardPointe Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CardConnect, LLC
Verified email ✔✔
E-Mail: cardpointesupport@cardconnect.com
Website: 🌍 Visit CardPointe Website
Privacy Policy: http://www.cardconnect.com/privacy-policy/
Developer: CardConnect
3 Most reported problems 😔💔
I’m fed up with them
by Nsp2003
I have been using them for a number of years all has been good until this last update. You can no longer use fingerprint ID or Face ID as another reviewer stated you have to login your user ID password then wait for a verification. In this case calling the office getting the verification, then going back into the app to take money, this is ridiculous. I tried calling customer support after being on hold for 45 minutes trying to explain the problem they hung up on me. Apparently they have no customer support. I am now looking for a different merchant account provider.
Deplorable
by C17651
Horrific over seas customer service center. Extremely high processing costs. Do yourself and your biz a favor and get quick books instead. I wish I didn’t wast the time and money on them. They are nothing but a headache and hours on the phone sharing your personal info with people who can barely articulate a name or address. Yea. I totally trust them with my company’s financial credentials..
Terrible after update
by Carebear1225
I can’t use the card reader anymore. I have to punch in each customer’s CC number and info every single transaction. Such a waste of time!! Also, this 2 step authentication system every single day is ridiculous! Looking into a new CC merchant!
Have a Problem with CardPointe? Report Issue
Why should I report an Issue with CardPointe?
- Pulling issues faced by users like you is a good way to draw attention of CardPointe to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CardPointe customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CardPointe.
