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by FrankCritique510

I’ve used Kixify for about 4 years now and it was legit for the transactions I had in the past. I eventually began using StockX more because they have a higher chance of having the shoes I want, despite the high prices. Because of StockX’s high prices, I went back to Kixify to find a better deal & was scammed out of my money. I purchased a pair of AJ1s and the reseller’s order under my account denied me access to the order details and tracking information. I reached out to the reseller, who refused to give me the tracking information directly & I reached out to Kixify’s customer service & never heard back from them. I no longer trust Kixify nor believe them to be a legitimate platform to buy and resell sneakers. Kixify says they offer customer protection, but in reality they don’t. It’s not like StockX where they authenticate the products before delivering them to you. Kixify has zero protection for their buyers against fraudulent resellers. If you’re looking for a safe way to enjoy your hunt for DS shoes, don’t use Kixify. StockX may be high, but you get what you pay for. Quality over quantity.

by Allyssah Leigh

I couldn’t find anywhere to write a review about the service of Kixify, so I guess I’m doing it on here. I’m sure the app is great, but thats not what this is about. I was looking for specific shoes, very hard to find, and I just so happened to find them on Kixify. Reasonable price, and the size I wanted was in stock. Or so it said. Ordered and paid for the shoes, and got a confirmation email that day. 4 days later, I got another email saying that the size of the shoes I ordered were not in stock. How did I order the shoes in the first place then? Why was that size an option to buy if they weren’t in stock? I did get a refund and got my money back about 3 days later. But it was just a big bummer, and I don’t understand the logic behind it. Won’t be purchasing anything from them again.

by DuckyIV

Spent $499 on a pair for sneakers through kixify. 9 Months later, I tried selling them on GOAT and was told they weren't authentic. I reached out to kixify and they were no help. They kept referring me to Paypal for a refund. Since Paypal only covers up to 180 days, I'm out of luck. BEWARE- the site claims guarantee from Paypal, this is basically Paypal's universal coverage, whether you buy through Ebay or other sites. This company DOES NOT back their products. If anything goes wrong, you will need to go through Paypal for any recourse. If you absolutely need to use their site for a purchase, I highly recommend getting a 3rd party to authenticate the sneakers upon receipt. Remember, just because your buying through Kixify, it doesn't mean the product has been authenticated by the company. They simply facilitates the transaction, takes the fee and runs with it.