SkyPrep app not working? crashes or has problems?

SkyPrep Status

Last Updated on 2023-10-12 by SkyPrep Inc.

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Summary of SkyPrep Problems 😠👌🔥

- Doesn't work with cellular devices.

- No tech support for students.

- Need to go through a course administrator who may not know how to fix technical issues.

- SkyPrep customer service is unhelpful.

- Login issues that cannot be resolved.

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Common SkyPrep Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SkyPrep app on iOS and Android devices. Solve all SkyPrep app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SkyPrep iPhone Issues and Solutions

SkyPrep iOS app crashes, not working, errors
SkyPrep iOS app network issues
SkyPrep on iOS has black/white screen

SkyPrep Android App Issues and Solutions

SkyPrep has errors/crashing/not working
SkyPrep server network connectivity issues
SkyPrep has black screen

SkyPrep iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SkyPrep app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SkyPrep app crashes or not working on Iphone (iOS):

Close and restart the SkyPrep app on iPhone
Update SkyPrep app to the Latest Version for iOS
Uninstall and reinstall SkyPrep iPhone app
Update your iPhone to the latest iOS version

Fix SkyPrep on iPhone unable to connect to server/internet connection issues::

To resolve SkyPrep network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SkyPrep black/white screen (blank screen) on iPhone:

Follow the SkyPrep iOS app troubleshooting guide Here →

SkyPrep Android App Issues and Solutions

Fix SkyPrep not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SkyPrep app issues:

Force Stop the SkyPrep App
1. On android, goto "Settings" » click SkyPrep app. » click "Force Stop".

Update SkyPrep to the latest version on PlayStore

Clear SkyPrep App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SkyPrep app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SkyPrep.

Fix SkyPrep unable to contact server/ SkyPrep internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SkyPrep » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SkyPrep » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SkyPrep on android.

Solve SkyPrep black/white screens issue on Android:

Follow the SkyPrep android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SkyPrep Inc., developers of SkyPrep.

About this app

this app LMS is the mobile companion application to the this app Learning Management System. * All users need to have an active this app subscription to use SkyPrep . The this app Learning Management System allows organizations to create courses and assessments that can be taken online, in person, or with a blended mix of the two. With the this app mobile application, your learners can complete their training anywhere, and at any time.