Sainsbury's Groceries Reviews

Sainsbury s Groceries Reviews

Published by on 2026-04-27

🏷️ About: You can now do your grocery shopping wherever and whenever it suits you with the Sainsbury’s Groceries app. That means 30,000+ products in your pocket ready to be delivered to your door at your chosen date and time.


       


Is Sainsbury s Groceries Safe to Use?

We Investigate the app owner's website (Sainsburys.co.uk), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
54.7%

😎 Positive experience
45.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 731 combined software reviews.

Is Sainsbury s Groceries Safe?
Sainsbury's Groceries is very safe to use.
45.3/100

  Safety Analysis »»

Is Sainsbury s Groceries Legit?
Sainsbury's Groceries looks authentic and legitimate.
45.3/100



Read 19 Customer Service Reviews 😠💢

4.8 out of 5
Useless

Can’t pull up a nectar barcode. Can’t manage nectar card details. Almost as useless as the website.

Does not work!

It will not list what is in your shopping trolley.

App always crashes when viewing past orders

Sainsburys you’ve got to fix this! I can’t scroll through my upcoming or past orders without SainsburysGroceries crashing. I am using the latest iOS too. It’s very frustrating!

Always crashes

App continually crashes and orders need to be completed via the website. User details are no longer recognised and I also now need to login every time I use SainsburysGroceries . It’s definitely more of a hassle to use SainsburysGroceries than the website.

Just terrible.

Most of the times slow and unresponsive. Completely useless most of the times due to the really bad response times from their server.

Worst app.

SainsburysGroceries logged me out a month ago and Then haven’t been able to use it since!

Terrible app

Terrible. Crashes at least two or three times every time you the it on. You can search for something as simple as "beef" and have the reach generate nothing -- it just goes blank! The Tesco grocery app is way better. I just switched over to Sainsbury's to try it for a few months and the terribleness of SainsburysGroceries might convince me to switch back to Tesco after my delivery plan is over. I use mobile apps almost exclusively to do my grocery shopping and this one really wastes my time.

Hardly works

It’s ridiculous; can’t seem to ever get SainsburysGroceries to not say “encountered an error.”

Slow

Way too slow to download info. Off to another site!

Terrible

No built in rewards. Seperate app to shop in store.

Not easy to navigate

Can't clear search for product. If you type in one product you can't erase and type in another product to search. Needs to be easier to navigate don't like SainsburysGroceries

Mrs V Travers

Don’t find details helpful phone number given unobtainable chat online not available currently have nectar card trying to register request for code advising email address not recognised find this very frustrating Jemima

Slow

It’s super slow and won’t always let me check out

Majority spot on

Mostly very good, accurate, good quality.
Fresh veg like brocolli could be better, when I get it, it’s already soft and that’s my week supply. Same for the grapes.
Delivery people are also helpful and friendly.
All in all, a real life saver.
Thank you.

Thank you!

My husband and I appreciate your help! You all have worked so hard! I appreciate the easiness to place the orders and the deliverymen have been very kind! Well done to all of you at Sainsbury’s!

Out of date food

Usually sainsburys is good
I know they always advise of close dated products.
But today in my delivery I actually received English muffins with Best Buy date of April 11th and today is April 12th
Not good sainsburys

Useless

Wouldn’t verify payment. Don’t know if my housebound father will now receive his order tomorrow or not...disgraceful

Love it

It’s great. Very convenient

Mrs Nadeem

M highly satisfied with the service.they reached on time.grocery was all fresh



Is Sainsbury s Groceries Safe? 🙏

Sainsbury's Groceries is very safe to use. JustUseApp Safety Score for Sainsbury s Groceries is 45.3/100.
This assessment is based on our NLP analysis of 731 user reviews. Combined with the app store average rating of 4.8/5.

Safety Analysis

83.3% of users say app is safe 👍
83.3%

13.9% of users have some concerns ⚠️
13.9%

2.8% of users say app is risky 🚨
2.8%


Is Sainsbury s Groceries Legit? 💯

Sainsbury's Groceries looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Sainsbury s Groceries is 45.3/100 .
This conclusion is based on analysis of 731 user reviews.

🔏 Privacy & Data Safety

Sainsbury s Groceries collected the following data from you:

  • Data Used to Track You:
    • Identifiers
  • Data Linked to You:
    • Purchases
    • Identifiers
  • Data Not Linked to You:
    • Location
    • Usage Data
    • Diagnostics



How was your experience with Sainsbury's Groceries? Post a Review




Features

We’re always trying to improve our Groceries app, so each new release will contain a combination of new features, performance enhancements and bug fixes.

In that case it’s easy, just log into the app with your usual details and you’ll find all your information, offers and Favourites there waiting for you.

That means 30,000+ products in your pocket ready to be delivered to your door at your chosen date and time.

- Use the app for food and drink deliveries all over the UK, or Click & Collect your shopping from one of our stores.

You can now do your grocery shopping wherever and whenever it suits you with the Sainsbury’s Groceries app.

  Contact Support
Developer:
Sainsbury's


Website: