Contact ELSA Speak Support
Company Name: Elsa Corp
About: Speak English confidently and clearly!
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ELSA (English Language Speech
Assistant) is an English Learning app that helps you with pronunciation and
vocabulary to speak English confidently and clearly.
Over 10 MILLION+ students
& working professionals from over 130+ countries have used ELSA’s award
winning, artificially intelligent speech-recognition technology to learn English
Speaking.
ELSA Speak Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Elsa Corp
Verified email
Contact e-Mail: support@elsanow.io
Verified email ✔✔
E-Mail: support@elsanow.io
Website: 🌍 Visit ELSA Speak Website
Privacy Policy: https://www.elsanow.io/privacy
Developer: ELSA Speak
Privacy & Terms:
10 Most reported problems 😔💔
I notice my daughter signed up for this and I send you guys a message last week to Cancel the subscriptions now I’m been charge for 129.99 pls I’m very broke you guy took the money I have been managing pls I need a refund pls
As today is last day for free subscription, but I m unable to discontinue. Please help me to avoid pay charges
I’ve asked to cancel it but it didn’t cancel
Can you please call me at 5164688524 to talk about my subscription?
I subscribed on ELSA website for a monthly membership. I want to cancel now but I can't find how. I couldn't unsubscribe through my phone app.
I want to unsubscribe from my payment plan and cancel my subscription overall. Please, help me!
Dear sir I have not interested this application but You cut my payment without telling me, I am not getting any happiness for membership, I have to stop this and refund the payment. So please sir i request to you , I didn’t want to membership.
Wanted to test it out
by Sneks4life
I’ve been speaking, writing, and reading English my whole life. I was BORN in America. I decided to try this app out, and I reached a point where it gave you whole sentences. I thought, “Well, this shouldn’t be an issue right?” WRONG. It said my pronunciation was incorrect multiple times even though I know I said it properly. On the word “up” I said it exactly how they said it, but it said my pronunciation was incorrect ones again! I’m not trying to be petty, and I know this app helps other people who can’t speak English that well, but I don’t know why it keeps saying I’m wrong.
Deceptive!!!, Tested a few words. It is decent
by Myyang2020
Deceptive!!! I forgot to cancel after the trial period and got charged for three months. The fine print stated “payment will be charged to your iTunes account.” Why charging for three months and not one. I did not agree to this. Also they have a clever use of word,. They use the word “automatically renew” Which means you will get charged even you turned off the automatic subscription in iTunes. At this point, I try to look for a way to cancel the subscription so I don’t get charged again in the next three month. Guess what there no cancel button in the app to be found. What kind of company that don’t give your customer a way to cancel the subscription. Well I am calling my credit company to dispute the charge. Dishonest company won’t last long. They either change their way or they will go in the way of the dinosaurs.
Native Speaker Review: Some Errors, But Overall Decent
by Nat Da Gnat
Native English speaker here. I decided to try this app to test for any “background error” due to the app rather than the language learner, and there definitely were a few. Most exercises would put me in the 85-98 percent fluency range, with the number going up some when I spoke slower and tried to enunciate, but that wouldn’t be how I would speak in a conversation.
English accents vary wildly depending on your region, and I found that some possible pronunciations weren’t programmed into the app. For example, in the Midwest US many people pronounce “I’ll” in the same way as “all”, but this was marked as wrong.
Another minor issue was with the word “sounds”, where it said the “ds” should be pronounced like the z in buzz, which it isn’t. When a native speaker says the ending, its less voiced, more like a “ts” sound.
Again, just some small critiques, but they add up, and this was just in the first 5 minutes or so of my use.
Please be wary of using this app, especially if your accent is already pretty good. It might do more harm than good.
Have a Problem with ELSA Speak: English Learning? Report Issue
Why should I report an Issue with ELSA Speak: English Learning?
- Pulling issues faced by users like you is a good way to draw attention of ELSA Speak: English Learning to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a ELSA Speak: English Learning customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ELSA Speak: English Learning.
