Contact Eggbun Support
Company Name: Eggbun Education Co., Ltd
About: Learn & practice your speaking, reading, listening and Korean writing skills
with Lanny – the chatbot tutor. Have a chatbot tutor in your
pocket!
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Looking for a live chatbot app to learn the Korean language? Want
1 Korean learning chat app to learn & practice:
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Eggbun Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Eggbun Education Co., Ltd
Verified email
Contact e-Mail: help@eggbun-edu.com
Privacy & Terms:
3 Most reported problems 😔💔
Nice app but has major bug
by Jj1067
Okay I’m usually not the person to ever leave bad reviews, but here we go. First off I will say I LOVE the content of the app and how they go about teaching. The interactive “texting” is fun and it makes learning easier (for me at least). There’s one major issue with this though, like others have said if you buy the month pass it will NOT show up. I purchased mine almost 5 days ago and I emailed the company about it 4 days ago and still nothing has been done about it. I’m hoping that when ever this problem gets fixed they’ll at least add back in the days I’ve missed to my subscription, but with how they’ve handled things so far I’m not sure that will happen. So as of now, I’m basically paying $6 for nothing.
멘탈 붕괴. 멘붕
by 남자0691210
This app has a few issues. The latest is that the answer choices pop up before you can read the question. Also inability to go though word quiz continuously. Currently it stops every few questions and requires restarting.
The font in some parts is so small one needs a magnifying glass to see the characters like in the typing window. I paid for a year but wish I hadn’t. This app is frustrating to use but the hangul is correct. They fixed a previous issue. If they can make all characters large enough to be easily seen and get the program glitches out I would give it a higher rating. If they can make use of word quiz continuous and fix the font size and fix the glitches I would give it five stars. I’m sure the developers are working hard on this.
The developer replied to this review about six months later.
Update
Eggbun refused to extend my subscription to compensate for all of the usability problems I experienced with this app. I do not want to renew. I paid to be a human ginny pig. Don’t pay for a year until you try it for a while.
Pay To Learn
by TinyYeti
I enjoy the UI, and needing to type to pass lessons helps improve language skills, however, the time gate frequently bugs out, and makes progress frustrating. I am only 10 lessons into the program after many months of using the app. The chat function is novel at first but has reduced repeat value, and if a lesson doesn’t ‘unlock’ after the 24 hour period, repeating doesn’t help much. 1 lesson per month when the app claims to be one lesson per day is just a trap to frustrate you into spending $$ as others have mentioned.
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