Dropbox EMM app not working? crashes or has problems?

Dropbox EMM Status

Last Updated on 2024-11-05 by Dropbox, Inc.

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Summary of Dropbox EMM Problems 😠👌🔥

- Difficult to sign up.

- App keeps redirecting to sign in page.

- Interface with Google sign in is not mastered.

- App not set up properly.

- App won't let users sign in.

- App works terrible on iPad Pro 2017.

- No option for account recovery mentioned.

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Common Dropbox EMM Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Dropbox EMM app on iOS and Android devices. Solve all Dropbox EMM app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Dropbox EMM iPhone Issues and Solutions

Dropbox EMM iOS app crashes, not working, errors
Dropbox EMM iOS app network issues
Dropbox EMM on iOS has black/white screen

Dropbox EMM Android App Issues and Solutions

Dropbox EMM has errors/crashing/not working
Dropbox EMM server network connectivity issues
Dropbox EMM has black screen

Dropbox EMM iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Dropbox EMM app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Dropbox EMM app crashes or not working on Iphone (iOS):

Close and restart the Dropbox EMM app on iPhone
Update Dropbox EMM app to the Latest Version for iOS
Uninstall and reinstall Dropbox EMM iPhone app
Update your iPhone to the latest iOS version

Fix Dropbox EMM on iPhone unable to connect to server/internet connection issues::

To resolve Dropbox EMM network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Dropbox EMM black/white screen (blank screen) on iPhone:

Follow the Dropbox EMM iOS app troubleshooting guide Here →

Dropbox EMM Android App Issues and Solutions

Fix Dropbox EMM not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Dropbox EMM app issues:

Force Stop the Dropbox EMM App
1. On android, goto "Settings" » click Dropbox EMM app. » click "Force Stop".

Update Dropbox EMM to the latest version on PlayStore

Clear Dropbox EMM App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Dropbox EMM app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Dropbox EMM.

Fix Dropbox EMM unable to contact server/ Dropbox EMM internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Dropbox EMM » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Dropbox EMM » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Dropbox EMM on android.

Solve Dropbox EMM black/white screens issue on Android:

Follow the Dropbox EMM android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dropbox, Inc., developers of Dropbox EMM.

About this app

Dropbox EMM is designed for Dropbox Enterprise customers who have EMM enabled. If you’re unfamiliar with EMM, we recommend using the regular Dropbox app.