Mend app not working? crashes or has problems?

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Last Updated on 2022-08-09 by Mend Tech, Inc.

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Common Mend Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mend app on iOS and Android devices. Solve all Mend app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mend iPhone Issues and Solutions

Mend iOS app crashes, not working, errors
Mend iOS app network issues
Mend on iOS has black/white screen

Mend Android App Issues and Solutions

Mend has errors/crashing/not working
Mend server network connectivity issues
Mend has black screen

Mend iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mend app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mend app crashes or not working on Iphone (iOS):

Close and restart the Mend app on iPhone
Update Mend app to the Latest Version for iOS
Uninstall and reinstall Mend iPhone app
Update your iPhone to the latest iOS version

Fix Mend on iPhone unable to connect to server/internet connection issues::

To resolve Mend network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mend black/white screen (blank screen) on iPhone:

Follow the Mend iOS app troubleshooting guide Here →

Mend Android App Issues and Solutions

Fix Mend not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mend app issues:

Force Stop the Mend App
1. On android, goto "Settings" » click Mend app. » click "Force Stop".

Update Mend to the latest version on PlayStore

Clear Mend App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mend app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mend.

Fix Mend unable to contact server/ Mend internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mend » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mend » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mend on android.

Solve Mend black/white screens issue on Android:

Follow the Mend android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mend Tech, Inc., developers of Mend.

About this app

We’ve been featured in The New York Times, The Wall Street Journal, The Washington Post, The Guardian, Fast Company, Forbes, Men’s Health, Vogue, Elle, Therapy Today, Psychology Today, Playboy, Glamour, Wired, Goop, and Refinery 29. Our mission is to support you through personally curated wellness courses and trainings. And yet, you will still experience difficult moments in life that cause suffering and confusion. We are here to support your journey inward. Change is inevitable but growth is optional. You are resilient and you have a deep well of wisdom that is always available to you. This is part of being human. You can resist the pain or you can go within. Please call 911 in the US (or your local emergency line) immediately if you believe that you or someone you know will harm themselves. this app is not intended to be a substitute for professional advice, diagnosis, treatment, medical treatment, psychotherapy, counseling, or mental health services.