XCEL Stream app not working? crashes or has problems?

XCEL Stream Status

Last Updated on 2015-03-31 by 9138-4529 Quebec Inc.

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Summary of XCEL Stream Problems 😠👌🔥

- Poor connection and inconsistency

- Poor battery life

- Directions are worthless and don't work

Have a Problem with XCEL Stream - SPYPOINT? Report Issue

Common XCEL Stream Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot XCEL Stream app on iOS and Android devices. Solve all XCEL Stream app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

XCEL Stream iPhone Issues and Solutions

XCEL Stream iOS app crashes, not working, errors
XCEL Stream iOS app network issues
XCEL Stream on iOS has black/white screen

XCEL Stream Android App Issues and Solutions

XCEL Stream has errors/crashing/not working
XCEL Stream server network connectivity issues
XCEL Stream has black screen

XCEL Stream iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever XCEL Stream app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix XCEL Stream app crashes or not working on Iphone (iOS):

Close and restart the XCEL Stream app on iPhone
Update XCEL Stream app to the Latest Version for iOS
Uninstall and reinstall XCEL Stream iPhone app
Update your iPhone to the latest iOS version

Fix XCEL Stream on iPhone unable to connect to server/internet connection issues::

To resolve XCEL Stream network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix XCEL Stream black/white screen (blank screen) on iPhone:

Follow the XCEL Stream iOS app troubleshooting guide Here →

XCEL Stream Android App Issues and Solutions

Fix XCEL Stream not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent XCEL Stream app issues:

Force Stop the XCEL Stream App
1. On android, goto "Settings" » click XCEL Stream app. » click "Force Stop".

Update XCEL Stream to the latest version on PlayStore

Clear XCEL Stream App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "XCEL Stream app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch XCEL Stream.

Fix XCEL Stream unable to contact server/ XCEL Stream internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click XCEL Stream » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got XCEL Stream » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch XCEL Stream on android.

Solve XCEL Stream black/white screens issue on Android:

Follow the XCEL Stream android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 9138-4529 Quebec Inc., developers of XCEL Stream.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit SPYPOINT Website

Privacy Policy: https://www.spypoint.com/en/policies/privacy-policy

Developer: SPYPOINT

100% Contact Match

Developer: SPYPOINT

E-Mail: [email protected]

Website: 🌍 Visit XCEL STREAM Website

About this app

The XCEL Stream app allows you to see what your camera sees; view live videos from the camera on your smartphone/tablet! Use your smartphone/tablet as a remote controller to setup the camera, manage albums, and trigger photo and video recording. XCELStream is the best way to stay connected to your SPYPOINT XCEL STREAM action camera. Keep contact with your hunting partners with the two-way voice communication between the camera and the smartphone/tablet! In addition, let your family and friends be part of your hunt wherever they are with the live streaming function, simply by connecting to XCELStream via Wi-Fi.