Plantsome Status

Last Updated on 2021-07-29 by Axel Persoon

I have a problem with Plantsome

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⚠️ Most reported problems ⚠️

Not working

66.7%

Screen

16.7%

Something else

16.7%

24 hour clock ⏰

- The app struggles to recognize existing account logins with the company.

- The app crashes on start-up for some users.

- Some users are unable to register or login, making it impossible to use the app.

- The experience has been disappointing and frustrating for some users.

Steve Tijpels 2023-07-07

crashes while launching

Showing 1-1 of 1 reported issues:

Common Plantsome Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Plantsome network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Plantsome App
1. On android, goto Settings » Plantsome » click [Force Stop]

Clear Plantsome App Cache and Data:
1. On android, goto Settings » Apps » Plantsome » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Plantsome.

On android, goto Settings » Apps or Manage Apps tab.
Click Plantsome » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Plantsome » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Plantsome