BlackBerry AtHoc Reviews

BlackBerry AtHoc Reviews

Published by on 2025-01-30

🏷️ About: The BlackBerry AtHoc mobile app is a crisis communication app that allows users to receive critical alerts, share pictures and videos, send duress signals, and share their real-time GPS location. System operators can also send alerts and manage their system while on-the-go.


     


Overall Customer Experience 😎


🤬 Negative experience
62.6%

😎 Positive experience
22.8%

🫥 Neutral
14.5%

~ from Justuseapp.com NLP analysis of 70 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Works great if your organization has the backside system in place

- Receive and acknowledge notifications applicable to your organization

- Push notifications to all registered devices/means of contact

- Used as part of a corporate mass notification system

- Works flawlessly for emergency personnel, first responders, or any other emergency related field

- Can remove notifications



Read 19 Customer Service Reviews 😠💢

2.4 out of 5
Does nothing... Should provide a demo to customers

Apparently I'm the only reviewer... Why? Because you can't do anything with BlackBerryAtHoc unless your enterprise has deployed AtHoc's larger system.

AtHoc's website and expo booth describe the many cool things one might do. Instead of $17k on one conference show, I suggest AtHoc spends a few grand on a server and its own service. Then AtHoc could offer this free app's users (i.e. potential customers of AtHoc's flagship enterprise system) a demo of just what AtHoc can do. With such a demo I'd raise my 1-star rating. And I suggest AtHoc would increase sales.

Useless App

Don't bother with BlackBerryAtHoc it won't notify you of anything except maybe ONE weekly test notification.

This app is incredibly crappy, server wise

So we had to download BlackBerryAtHoc for COVID-19 updates or status report for the base, always got authentication errors, been doing it for the last 4 hours consecutively just trying it, out of 29 people my account can’t seem to go through, tf, I can’t go to sleep unless this is done!!? How tf do u expect me to fix this????!!!!!!!

Makes a horrible sound

When you open an alert, it makes a loud annoying siren sound. It doesn’t matter whether your phone is in silent mode or not. It doesn’t make the sound to ALERT you, only makes it when you’ve already opened the alert which makes no sense. Please turn off the siren!!!

Not functional

Why, oh why, does BlackBerryAtHoc not give the end user the ability to delete notifications that are no longer relevant? In this day and age, not giving the end user that simple ability makes this entire app useless due to all the clutter. Please consider adding this one function.

Can’t clear out notifications

There are notifications I have acknowledged, but I can’t delete them or mark them as done. So BlackBerryAtHoc shows there are new notifications

No notification

App badge is set (count is wrong) but no notifications in Notification Center or sounds. Open BlackBerryAtHoc and items are in inbox.

Epic Failure!!!

First thing you have to do after install is register. No problem, used work email. Still waiting for the confirmation email after 5 hours.

Why?!

The authentication process needs to be fixed. It shouldn’t take 20 times to get into BlackBerryAtHoc . Please fix this problem and BlackBerryAtHoc might get a better review.

Useless

Absolute pain getting registered. Waste of my time. I was really hopeful because it sounded like a great idea however I kept getting errors registering with the code given to register. Then I was instructed to use a different email and couldn't load the register page from my work computer. Spent way too much time trying to figure this out....

Not impressive

Complicated registration process that often results in errors. Alerts still come through after app is uninstalled.

WatchOS needs ‘acknowledge’

While alert announcement notifications show up on the apple watch, the only option is to dismiss the notification, and without acknowledgement the ad his system continues with follow up phone calls, etc, which are redundant after notification.

14.2

App crashes with iOS update 14.2

Functional but BASIC

BlackBerryAtHoc works decently enough for its intended purpose but it feels like something you’d find on an original iOS device. The biggest feature shortfall I’ve come across so far is that it doesn’t allow users to connect to multiple organizations. That single change would dramatically increase utility...

Thank you

Thank you I can finally remove the notifications.

Delivers some notifications

My employer contracts with AtHoc for emergency notifications. When the system works, it works well, with timely notifications. I requested notifications to BlackBerryAtHoc, several phone numbers and email addresses. Not every notification is delivered every time. I do not know if that is an app issue or an AtHoc issue

Works great - if you know what it's all about

BlackBerryAtHoc works great, however it only works if your organization has the backside system in place. I use BlackBerryAtHoc to receive and acknowledge notifications applicable to my organization, which is what it was designed to do. The backside system holds the ability to push notifications, etc. and will push notifications to all of your registered devices/means of contact (email, text via cell phone, BlackBerryAtHoc, etc.) Once the event is cleared in the backside system, the notifications will be deleted. Again, BlackBerryAtHoc is used to receive notifications and report accountability as pushed by the backside system, which it does very well.

Excellent app, works best if you know how to use it!

When used as a part of a corporate mass notification system BlackBerryAtHoc works flawlessly. Of course having an enterprise system in place before having BlackBerryAtHoc will work wonders for its usefulness. BlackBerryAtHoc is for emergency personnel, first responders, or any other emergency related field that uses the AtHoc Corporate Mass Notification System.

App will not open

Cannot open app since the update



Is BlackBerry AtHoc Safe? 🙏

Yes. BlackBerry AtHoc is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 70 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.4/5 . Justuseapp Safety Score for BlackBerry AtHoc Is 26.7/100.

Safety Analysis

57.1% of users say app is Risky 🚨
57.1%

27.0% of users say app is Safe 👍
27.0%

15.9% of users have Some Concerns ⚠️
15.9%


Is BlackBerry AtHoc Legit? 💯

Yes. BlackBerry AtHoc is legit, but not 100% legit to us. This conclusion was arrived at by running over 70 BlackBerry AtHoc User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for BlackBerry AtHoc Is 43.7/100..

🔏 Privacy & Data Safety

BlackBerry AtHoc collected the following data from you:

  • Data Linked to You:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  • Data Not Linked to You:
    • Usage Data
    • Diagnostics

How was your experience with BlackBerry AtHoc? Post a Review




Features

- Receive critical alerts during an event

- Share pictures and videos from the field back to the operations center

- Send one-click duress signals

- Share real-time GPS location for added security and protection

- System operators can send alerts and manage the system while on-the-go

- Requires an Organization Code from the system administrator

- Uses GPS services when location tracker feature is ON

- Continued use of GPS running in the background can decrease battery life.

  Contact Support
Developer:
AtHoc, Inc.


Website: