Contact Nubank Support
Published by Nu Pagamentos S.A. on 2023-12-19 About: O Nubank nasceu para acabar com a complexidade dos bancos tradicionais e
devolver o controle da vida financeira nas mãos de cada um.
Somos a maior
empresa de tecnologia em serviços financeiros da américa latina.
How to Contact Nubank Customer Service/Support
Listed below are our top recommendations on how to get in contact with Nubank - Conta e Cartão. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Nubank - Conta e Cartão. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Nu Pagamentos S.A.
100% Contact Match
Developer: Nu
E-Mail: [email protected]
Website: Visit Nubank Website
61.54% Contact Match
Developer: C6 Bank
E-Mail: [email protected]
Website: Visit C6 Bank Website
Reported Issues: 3 Comments
By c'amelz
Good banking app, lousy customer support & client comma
They never answer the question you’ve made, simply because they don’t bother reading it, as they will copy & past previously written texts to send you as an answer, which have nothing to do with your question, in the first place. They don’t know how to speak Portuguese, and are always introducing English words in their speech; however, if you switch to English they just don’t speak English either. Pathetic. Last but not least, they treat you as a child and send dozens of “reminders” about the payment of your credit card bill starting DAYS *BEFORE* the due date, and continuing several days after you have already paid (I have never paid after the due date). Very disrespectful with their clients, treating you as their BFF (please show some respect here, shall you?). But the app works alright.
By capibara_investor
Doesn’t show
These silly announcements with the updates are a joke. They are trying too hard, looks sad. The way the app is designed is also terrible. Open any other banking app and you’ll see how it should look like... Time to grow up and leave the cool startup good vibes behind...
By lftomazini
Features are blocked due to new phone
I changed my phone over the weekend and can’t access some features until someone at Nubank reviews my picture. In the so criticized “traditional bank” I was able to solve my problem at the ATM in minutes.
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