TravelBank Expenses and Travel app not working? crashes or has problems?

TravelBank Expenses and Travel Status

Last Updated on 2025-01-28 by Travelator, Inc.

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Summary of TravelBank Expenses and Travel Problems 🔥

- Need to enter receipt details

- Doesn't import past/open transactions

- App stopped working

📋 2 Reported Issues:

Kendra 2023-01-23

When I tried to enter my receipts into the app last week, it said there was an error and travel bank was working on it. Today when I open the app, it opens and then tries to load but never opens. Is the system down?

JONATHAN LAVIN 2022-05-09

For nearly a month i have tried to use my travelbank for flights to Japan and back to London via Abu Dhabi for a free stopover. To date i have had no success. My mobile won't let me proceed passed the payment screen and my laptop is the same, error messages etc. I have been talking to numerus people on twitter from your company and they are of no use whatsoever. The price has now risen £250 since i first attempted to book and i'm still no further forward. My TB expires in June but i don't see how i will be given the opportunity to use it as per the agreement. This is borderline fraud. You take our money and then make it impossible to book flights and then the time expires and you keep the money. That is fraud. Please have this issue sorted out before another price hike or i lose my investment altogether due to your processes. Thank you

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Common TravelBank Expenses and Travel Problems & Solutions. Troubleshooting Guide

Table of Contents:

TravelBank Expenses and Travel iPhone Issues and Solutions

TravelBank Expenses and Travel iOS app crashes, not working, errors
TravelBank Expenses and Travel iOS app network issues
TravelBank Expenses and Travel on iOS has black/white screen

TravelBank Expenses and Travel Android App Issues and Solutions

TravelBank Expenses and Travel has errors/crashing/not working
TravelBank Expenses and Travel server network connectivity issues
TravelBank Expenses and Travel has black screen

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TravelBank Expenses and Travel iPhone Issues and Solutions

How to fix TravelBank Expenses and Travel app crashes or not working on Iphone (iOS):

Close and restart the TravelBank Expenses and Travel app on iPhone
Update TravelBank Expenses and Travel app to the Latest Version for iOS
Uninstall and reinstall TravelBank Expenses and Travel iPhone app
Update your iPhone to the latest iOS version

Fix TravelBank Expenses and Travel on iPhone unable to connect to server/internet connection issues::

To resolve TravelBank Expenses and Travel network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

TravelBank Expenses and Travel Android App Issues and Solutions

Fix TravelBank Expenses and Travel not working on Android, crashes, errors or is unresponsive:

Force Stop the TravelBank Expenses and Travel App
1. On android, goto Settings » TravelBank Expenses and Travel » click [Force Stop]

Update TravelBank Expenses and Travel to the latest version on PlayStore

Clear TravelBank Expenses and Travel App Cache and Data:
1. On android, goto Settings » Apps » TravelBank Expenses and Travel » Storage » click [Clear Data] option. This clears both data and cache.
2. restart TravelBank Expenses and Travel.

Fix TravelBank Expenses and Travel unable to contact server/ TravelBank Expenses and Travel internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click TravelBank Expenses and Travel » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto TravelBank Expenses and Travel » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch TravelBank Expenses and Travel