WeBack Reviews

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  By jmason86

  Easy set up, neat map, but wish map would persist

  It’s not the most polished app I’ve ever seen but it is really cool that you can see the real time position of the vacuum and the area it has covered. I only wish that the map it generated would be shown all the way up until the next time the vacuum would run. This way, I could check to see what area was covered each day anytime I happen to remember to look instead of needing to remember what time it should be finishing up and having only a small window of time to catch it before it is erased.

• 
  By Molokinhu

  Buggy, doesn’t refresh properly

  While the hardware (the vacuum robot) has its problems, I am only focusing here on the app. - my scheduled times often disappear - it shows the robot offline, I have to remove the device then re-add it to make it work - the status of the robot is completely out of wack, it I’ll show charging when my device is cleaning the house, or cleaning while the device is charging. Also why isn’t the battery meter more accurate? - when will it add a map of the areas it vacuum so you can have a real-time update on what’s been vacuumed ?

• 
  By B's Apple iTunes

  Alerts not working

  I have all notifications turned on, but do not receive any. I have to manually check the app to see, for example, the vacuum is stuck, which defeats the whole purpose of being alerted when there is an issue. I know I need the app to install updates, but if it weren’t for that I’d just use the remote control.

• 
  By TrevorTargaryen

  Just wrote a review

  So I complained because the app didn’t work well. And to be fair it doesn’t really. But if you can’t control your robot disconnect it and reconnect it. It probably needs an update and for some reason you can’t give it an update unless you do that. Now it works fine.

• 
  By geekogenius

  Works perfectly fine

  Actually I don't know why this app got 2.5 as of mid May19?! This is a good app for their vacuum robot cleaner and it does the job pretty easily without any kinds of problems! Very straightforward

• 
  By Jimmy Mills

  Cannot scan QR code

  What’s going on! If your going to have an App then it must work. Collect our data and move on. Get your app to work or remove it.

• 
  By Kirklg

  Easy set up

  This works 100% easy set up and update of the firmware on my robo vac. Follow instructions and not a single problem. Setup with Alexa was simple and straightforward.

• 
  By Bailey71711

  Not an option

  If your product has a smart wifi feature with this app consider it obsolete. It won’t connect to the wifi and it’s not a user error. The system is severely underdeveloped. My product works without the app but it would have been nice to get another product with a remote vs this app (dis)functioning one.

• 
  By DarkDjango

  Possible Data stealing

  I purchased a HEPA filter unit controlled by this app but after being required to enable location services and enter my personal wifi network password directly into the app I’m fully convinced the products designed to work with this app are just a front for this app to steal data. Use at your own risk!

• 
  By HM-Martinez

  Needs monthly Updates

  Lets get these updates going

• 
  By WOOG001

  Terrible

  If I could give 0 or negative stars i would. 9 out of 10 times this won’t connect to the robot you’ve added or it will display some error message. Then if it does decide to connect, there is a massive delay (like 1-2 minutes) before the vacuum robot will respond. Better off buying a roomba

• 
  By JWPhotogallery

  Stopped Working

  After about a month of use, the app stopped working. I just get an error message saying network unavailable. I’ve tried uninstalling and reinstalling and still get the same error message. So now I have a robot vacuum that I can’t control the cleaning mode at all with. What a waste of $!!!!

• 
  By From an iPhone 4

  Connectivity issues

  Unable to connect to my WiFi thru this app because my WiFi password contains a character not present on their given keyboard 🙄 would have been nice to know before expecting app control for the product I purchased

• 
  By [email protected]

  The app can not access my Wi-Fi anymore.

  After the first time using the app can not access my network anymore always shows the network is unreachable . But the first time was OK… so now i can only use the Remote controller to control the robot. And there is noway to fix the network connection…

• 
  By GoodKnight14

  Unable to register an account

  This app is buggy. I can’t even create an account. I tap register and put in my email or phone number and it tells me to “input correct email/phone number” no matter what I type in.

Is WeBack Safe?

Yes. WeBack is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 155 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.0/5 . Justuseapp Safety Score for WeBack Is 21.3/100.

Is WeBack Legit?

Yes. WeBack is legit, but not 100% legit to us. This conclusion was arrived at by running over 155 WeBack User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for WeBack Is 21.3/100.

Is WeBack not working?

WeBack works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

1. Pulling issues faced by users like you is a good way to draw attention of WeBack to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a WeBack customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using WeBack.