WeBack Reviews

WeBack Reviews

Published by on 2021-01-30

You can establish an efficient interaction with the intelligent equipment
through WeBack, build an intelligent management system, improve the security,
convenience, comfort and artistry of your home, and achieve an
environment-friendly and energy-saving living environment. You can also c...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

WeBack Reviews

  • By

    Easy set up, neat map, but wish map would persist

    It’s not the most polished app I’ve ever seen but it is really cool that you can see the real time position of the vacuum and the area it has covered. I only wish that the map it generated would be shown all the way up until the next time the vacuum would run. This way, I could check to see what area was covered each day anytime I happen to remember to look instead of needing to remember what time it should be finishing up and having only a small window of time to catch it before it is erased.

  • By

    Buggy, doesn’t refresh properly

    While the hardware (the vacuum robot) has its problems, I am only focusing here on the app. - my scheduled times often disappear - it shows the robot offline, I have to remove the device then re-add it to make it work - the status of the robot is completely out of wack, it I’ll show charging when my device is cleaning the house, or cleaning while the device is charging. Also why isn’t the battery meter more accurate? - when will it add a map of the areas it vacuum so you can have a real-time update on what’s been vacuumed ?

  • By

    Alerts not working

    I have all notifications turned on, but do not receive any. I have to manually check the app to see, for example, the vacuum is stuck, which defeats the whole purpose of being alerted when there is an issue. I know I need the app to install updates, but if it weren’t for that I’d just use the remote control.

  • By

    Just wrote a review

    So I complained because the app didn’t work well. And to be fair it doesn’t really. But if you can’t control your robot disconnect it and reconnect it. It probably needs an update and for some reason you can’t give it an update unless you do that. Now it works fine.

  • By

    Works perfectly fine

    Actually I don't know why this app got 2.5 as of mid May19?! This is a good app for their vacuum robot cleaner and it does the job pretty easily without any kinds of problems! Very straightforward

  • By

    Cannot scan QR code

    What’s going on! If your going to have an App then it must work. Collect our data and move on. Get your app to work or remove it.

  • By

    Easy set up

    This works 100% easy set up and update of the firmware on my robo vac. Follow instructions and not a single problem. Setup with Alexa was simple and straightforward.

  • By

    Not an option

    If your product has a smart wifi feature with this app consider it obsolete. It won’t connect to the wifi and it’s not a user error. The system is severely underdeveloped. My product works without the app but it would have been nice to get another product with a remote vs this app (dis)functioning one.

  • By

    Possible Data stealing

    I purchased a HEPA filter unit controlled by this app but after being required to enable location services and enter my personal wifi network password directly into the app I’m fully convinced the products designed to work with this app are just a front for this app to steal data. Use at your own risk!

  • By

    Needs monthly Updates

    Lets get these updates going

  • By


    If I could give 0 or negative stars i would. 9 out of 10 times this won’t connect to the robot you’ve added or it will display some error message. Then if it does decide to connect, there is a massive delay (like 1-2 minutes) before the vacuum robot will respond. Better off buying a roomba

  • By

    Stopped Working

    After about a month of use, the app stopped working. I just get an error message saying network unavailable. I’ve tried uninstalling and reinstalling and still get the same error message. So now I have a robot vacuum that I can’t control the cleaning mode at all with. What a waste of $!!!!

  • By

    Connectivity issues

    Unable to connect to my WiFi thru this app because my WiFi password contains a character not present on their given keyboard 🙄 would have been nice to know before expecting app control for the product I purchased

  • The app can not access my Wi-Fi anymore.

    After the first time using the app can not access my network anymore always shows the network is unreachable . But the first time was OK… so now i can only use the Remote controller to control the robot. And there is noway to fix the network connection…

  • By

    Unable to register an account

    This app is buggy. I can’t even create an account. I tap register and put in my email or phone number and it tells me to “input correct email/phone number” no matter what I type in.

A better way to Contact apps

You can now contact WeBack customer service directly
via Email using our new site - AppContacter.com

Contact WeBack directly

Is WeBack Safe?

Yes. WeBack is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 155 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.0/5 . Justuseapp Safety Score for WeBack Is 21.3/100.

Is WeBack Legit?

Yes. WeBack is legit, but not 100% legit to us. This conclusion was arrived at by running over 155 WeBack User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for WeBack Is 21.3/100.

Is WeBack not working?

WeBack works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Reported Issues: 4 Comments

By Iva Hegland
Jan 28 2021

The app used to call the vacuum, Now it just rings and does not connect.

By Jill Langel
Dec 27 2020

Can't register, I need to register and use for my vacuum. Please help.
Thank you and stay safe.
I put my email in and it asks for my password, but I don't have one yet since I'm trying to set it up. I can't get any further.

By Elizabeth Owens
Dec 26 2020

I can't get past the User Agreement and Privacy Agreement. There is no "Agree" button.

By Farkas Tamás
Nov 18 2020

Nem tudok csatlakozni a wi-fi hálózatomhoz.

Have a Problem with WeBack? Report Issue

Leave a comment:

Why should I report an Issue with WeBack?

  1. Pulling issues faced by users like you is a good way to draw attention of WeBack to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a WeBack customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using WeBack.

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