Mentimeter app not working? crashes or has problems?

Mentimeter Status

Last Updated on 2021-05-19 by Mentimeter AB

I have a problem with Mentimeter

Are you having issues? Select the issue you are having below and provide feedback to Mentimeter.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
15 User reports:
App has problems

User reports 15

⚠️ Most reported problems ⚠️

Crashes

33.3%

Not working

33.3%

Connection

26.7%

Screen

6.7%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Mentimeter? Report Issue

Common Mentimeter Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mentimeter app on iOS and Android devices. Solve all Mentimeter app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mentimeter iPhone Issues and Solutions

Mentimeter iOS app crashes, not working, errors
Mentimeter iOS app network issues
Mentimeter on iOS has black/white screen

Mentimeter Android App Issues and Solutions

Mentimeter has errors/crashing/not working
Mentimeter server network connectivity issues
Mentimeter has black screen

Mentimeter iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mentimeter app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mentimeter app crashes or not working on Iphone (iOS):

Close and restart the Mentimeter app on iPhone
Update Mentimeter app to the Latest Version for iOS
Uninstall and reinstall Mentimeter iPhone app
Update your iPhone to the latest iOS version

Fix Mentimeter on iPhone unable to connect to server/internet connection issues::

To resolve Mentimeter network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mentimeter black/white screen (blank screen) on iPhone:

Follow the Mentimeter iOS app troubleshooting guide Here →

Mentimeter Android App Issues and Solutions

Fix Mentimeter not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mentimeter app issues:

Force Stop the Mentimeter App
1. On android, goto "Settings" » click Mentimeter app. » click "Force Stop".

Update Mentimeter to the latest version on PlayStore

Clear Mentimeter App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mentimeter app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mentimeter.

Fix Mentimeter unable to contact server/ Mentimeter internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mentimeter » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mentimeter » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mentimeter on android.

Solve Mentimeter black/white screens issue on Android:

Follow the Mentimeter android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mentimeter AB, developers of Mentimeter.

About this app

The world’s most popular web-based audience interaction tool now has an official voting app! this app is the most popular audience interaction tool with its simple interface and great variety of uses. Presenters, lecturers and event managers that use this app often have been asking for an app to complement the web-based tool, and now their wait is over. Mentimeter makes it easier to vote during this app voting sessions by having it readily available at any time. this app offers many different types of audience interaction.