Zyl app not working? crashes or has problems?

Zyl Status

Published by Comet SAS

Everyday, Zyl creates for you collaborative stories with your friends from your
forgotten photos in your phones. Let's be honest, we only share 1% of the
photos we take and don't do anything with the 99% remaining.

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Common Zyl Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Zyl app on iOS and Android devices. Solve all Zyl app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Zyl iPhone Issues and Solutions

Zyl iOS app crashes, not working, errors
Zyl iOS app network issues
Zyl on iOS has black/white screen

Zyl Android App Issues and Solutions

Zyl has errors/crashing/not working
Zyl server network connectivity issues
Zyl has black screen

Zyl iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Zyl app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Zyl app crashes or not working on Iphone (iOS):

Close and restart the Zyl app on iPhone
Update Zyl app to the Latest Version for iOS
Uninstall and reinstall Zyl iPhone app
Update your iPhone to the latest iOS version

Fix Zyl on iPhone unable to connect to server/internet connection issues::

To resolve Zyl network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Zyl black/white screen (blank screen) on iPhone:

Follow the Zyl iOS app troubleshooting guide Here →

Zyl Android App Issues and Solutions

Fix Zyl not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Zyl app issues:

Force Stop the Zyl App
1. On android, goto "Settings" » click Zyl app. » click "Force Stop".

Update Zyl to the latest version on PlayStore

Clear Zyl App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Zyl app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Zyl.

Fix Zyl unable to contact server/ Zyl internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Zyl » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Zyl » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Zyl on android.

Solve Zyl black/white screens issue on Android:

Follow the Zyl android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Comet SAS, developers of Zyl.

Verified email

Contact e-Mail: [email protected]

18.18% Contact Match

Developer: Slidebox LLC

E-Mail: [email protected]

Website: Visit Zyl Website

About this app

And that's when the magic happens: when you share it to your friends who spent holidays in Hawaii with you 5 years ago or who celebrated your birthday with you last year, they'll be able to enhance this story with their photos of the same moment. this app is the way to (re)discover a moment, share and feel nostalgia with your friends EVERYDAY! Entirely free, safe, without any ads and easy to use, this app is the perfect solution to rediscover the best moments of your life photos with your friends. Any feedback? Everyday, this app creates for you collaborative stories with your friends from your forgotten photos in your phones. Everyday, this app selects for you ONE meaningful "souvenir" hidden in your phone and makes you relive it through a magnificent story. Let's be honest, we only share 1% of the photos we take and don't do anything with the 99% remaining. We're waiting for you at help@this app. ai, Mathieu or Ophely will be please to answer your questions!