ALPACA Status

Last Updated on 2015-10-24 by yuki tanabe

I have a problem with ALPACA

Are you having issues? Select the issue you are having below and provide feedback to ALPACA.

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⚠️ Most reported problems ⚠️

Not working

62.5%

Connection

25.0%

Crashes

12.5%

24 hour clock ⏰

- Limited ability to adjust similarity settings for photo grouping

- Requires a five-star rating to unlock all features, which compromises the integrity of the App Store

Common ALPACA Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve ALPACA network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the ALPACA App
1. On android, goto Settings » ALPACA » click [Force Stop]

Clear ALPACA App Cache and Data:
1. On android, goto Settings » Apps » ALPACA » Storage » click [Clear Data] option. This clears both data and cache.
2. restart ALPACA.

On android, goto Settings » Apps or Manage Apps tab.
Click ALPACA » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto ALPACA » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch ALPACA

Mar 30, 2025, 06:04 AM
a user from Brieselang, Germany reported problems with ALPACA : Not working
Mar 28, 2025, 04:35 PM
a user from Munich, Germany reported problems with ALPACA : Crashes
Mar 26, 2025, 09:08 PM
a user from Erding, Germany reported problems with ALPACA : Not working
Feb 25, 2025, 06:45 PM
a user from Rupperswil, Switzerland reported problems with ALPACA : Not working
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