Password Manager - mSecure Reviews

by BOIfan

I have used the free version MSecure for many years. I don’t begrudge the company for making a pro version with more features, but they seemed to have pushed out some of the basic features into the pro version to force you to upgrade. If these features had always been on the pro version I would understand, but they started out free to draw in new customers and then were moved up after PasswordManager gained more recognition

You used to have the ability to create an email backup and automatic sync was a pro feature. This was a bit slow and clunky, but it was nice in the event something happened with my phone. Now all backups are a pro feature and when my wife and I bought new phones this weekend we were left high and dry without any way of backing up our data. Actual quote from this weekend, “Sorry Wife, PasswordManager that we have used for years has decided to put the free version of backing up our data behind a paywall and I didn’t notice so our options are to spend $30 right now or just lose the data.” Thanks for that argument.

Next feature that is missing is the biometric login. I had touch login on my previous phone, but after upgrading to the iPhone 11 it is now locked behind a $30 paywall. I understand you get more “features” for that $30 than just the biometric login, but why is that a pro feature in the first place? There are tons of apps out there where it is a basic feature so charging money for it seems like a money grab.

by Just Another IPad

Here is the security issue with this new version. You MUST create an account to unlock your secure info and that account is cloud based. So Right out of the gate you send your master password to Msecure/cloud. I created a test account and then disabled my phone connection to cell service and WiFi and tried to change the master password and guess what happened - a message that says I must connect to the cloud to change my password. For this reason and only this reason I'm giving one star. Not good Mseven Software, not good. Oh, and before the developer response telling us how secure their cloud service and website are, just remember everyone is hackable. A company responsible for passwords, what a nice target that would be for a bad guy. And what if they had a court order to give up our passwords how do you think that would play out. The bottom line is, once it’s out there it’s not under your control. Having said that, I love their old offline version!

by Skipoleski

Why do you insist on totally destroying screen space?????? Total fail!!!!!! Why the heck did you increase the fonts size so anyone from 50 ft away can easily see it. Not helping with privacy and security to say the least. PasswordManager use to show the title line, which was 1 line per item entry. Now it shows the title and ALL the additional field. End result, now I have to scroll through pages, and pages, and pages to get to the item I’m interested in. Why do you make it more difficult and more time consuming to use PasswordManager. Is it your sole mission in life to keep coming up with ways to agitate paying users. If you are going to add stupid thing as I listed above, how about giving us options to view only the titles, and change font sizes. If we want to see additional info, we can drill down to get it. The way it is now is like having to look for a needle in a haystack. Absolute total nonsense. Are you so open minded that your brain leaked out?

by The Diplomatic

So just to set expectations, I’ve used MSecure since version 4. When I was forced to upgrade to v5, I decided to reward the company with some money for a good product and purchased their “pro” membership for $30. I believed they had earned it. Unfortunately this company’s greed knows no bounds. Now they have created a new version (again, which their app forced me into an upgrade of) and dropped the $30 pro membership off the map. They now offer a “premium” subscription (monthly or yearly) if you want to keep same features you had previously. They claim pro membership keeps everything they had (and gets more) but it’s a lie.

Here’s just one example. In v5, you had ability to assign a password entry to a “group”, to better organize your passwords. I have a group for my utilities logins, for example. Groups were a “pro” feature, if I recall correctly. In v6, they’ve taken away groups and replaced them with “tags” which can be added to password entries (now called vaults). The only problem??? Tags are one of the paywall-blocked features in their new premium subscription model. So in their greed to make more money, they are taking away features already paid for unless you agree to their subscription.

I’ll be moving on to a different product and no longer will support these money grubbers. I advise all of you new to this to do the same.

by Just Plain BILLIE

I bought the $30 version of PasswordManager. So far it seems to be OK at its job. BUT! Without prior disclosure, the mSecure app comes with the capability of allowing my ad blockers to be completely bypassed and, for example, allowing a number of big ads to be dropped into and around the newspaper I read daily. Moreover, mSecure has apparently outsourced its customer support work to some third party, with which they are careful to explain they have no connection. This third party--with which mSecure says it has no connection--has no customer support telephone number I can locate. The third party company does have a website but that site has only been capable of sending me around in circles without being of any help at all in solving the problem of the unwanted ads that mSecure has allowed to be inserted. In short, I've found this third party website essentially useless. as a source of assistance. So, I've paid for the newspaper, I've paid for the mSecure password vault, and I've paid for the ad-blocker only to find that mSecure has found a way to bombard me with unwanted ads and no way to turn them off and no way to get a refund.

by Emme52

Used version 4 for several years. One thing I miss (or haven’t found) in version 5 is the ability to create my own category for data. Not every thing I enter is a login, or a credit card, etc. I really miss being able to create my own type of category with free form fields. The biggest mistake I made was in version 4, I lost track of my actual password to get into PasswordManager . Sure, I was able to use my bio print, but wish there was a good way to change that forgotten all important master password. The email at work where I deal with sensitive patient and student data is easier to change. And finally, what was the use of having all those backups if I can’t import that data...into the new version; or even print it out as a reference? I upgraded my phone and all my apps except mSecure 4 transferred data...from old phone to the new one. So since I was going to have to start all over and reenter ALL that data, I went ahead and upgraded to version 5. Big mistake.

by Ljgdef

Developers claim, with pride, that version five is new from the ground up and not simply an upgrade of prior versions. Unfortunately, this seems to be true. While it a added some new features, it neglected to bring over some useful old features. Furthermore, no thought seems to have been given to migrating from old versions to version five. The process of migrating itself is cumbersome and obviously not thought out. And as a result migrated data are filled with errors. They would have been much better off doing version five as a major overhaul of earlier versions cleaning the good illuminating the bed and adding new features. Overall, a pretty poor job. Imagine upgrading to a new version of Excel and finding some nice bills and whistles, but also finding shortcuts that you used to use no longer being available, and worse, that the data in your old spreadsheet are now garbled.

by NWOhioDave

I've used mSecure for years, choosing to sync locally with my desktop computer instead of optional cloud syncing such as Dropbox. I feel more secure doing it this way. With this new version they've done away with other cloud syncing and introduced their own cloud server syncing. Again, with all the companies being hacked nowadays I prefer to keep my syncs local. mSecure 5 does give you the option of not using their cloud server syncing, but it will no longer sync with a local computer. You can do backups to the same device that it's installed on, but if something happens to that device, or if you delete mSecure from that device, you lose the backups too. I didn't know that they were removing the ability to do local sync. Disappointing.
EDIT 2/8/18: Local syncing is back, and I’m revising my review to a 5 star rating. I wouldn’t be without PasswordManager, and would like to add that their support is top notch IF you use the support forums. Well monitored by support staff and quick answers. Don’t bother sending an email as you’ll only get referred to the forums anyway.

by Jacob Hantla

I initially was frustrated by the need to rebuy MSecure which I have used for years to get the newest version. But now months later I am very happy with the new service and think that the upgrade is well worth it. The cloud syncing, new formats, interface, and ongoing maintenance make this a valuable upgrade for me.

I have told many friends about MSecure and have about 8-10 others who have made the purchase recently and love it.

UPDATE: Now more than a year after the release of the newest mSecure, I am glad at just how seemless it is to install on my devices as well as my wife’s and syncing is absolutely seamless and doesn’t require any extra thought. It just works. I’ve continued to recommend mSecure to family and friends who have likewise been very happy with the purchase

by TheLittleLebowski

I’ve used PasswordManager since before the massive update that freaked out (i.e. caused some serious nerd rage) a few years ago. As the dust settled, the MSeven team proved they could put it off and the end result is more sleek, more clean, more intuitive, more customizable, and offers a slew of additional functionality.

I am a user that still prefers password manager applications that allow me lots of control of my data, local/only-on-device storage option or optional cloud-enablement (when and if I want), and do not require a subscription service. Once I find something that works great and cost what I deem an incredibly fair price, I tend to stick with it.

End of day, I don’t care what others think, I am happy and besides a brief migration hiccup have always been happy/satisfied with PasswordManager. From my experience, if you’re looking for a cheaper and just as serviceable pwd manager (compared to some of the bigger players) then you may feel similarly about using PasswordManager. Good luck! 😎🤙

by Williedf

I am very satisfied with the product. It is exactly what I was looking for. It is easy to use, and easy to access your information.
I didn’t see a tutorial for using the product not to say it isn’t one. Once I figured out how to setup one password you realize that all selections on the menu setup the same way which I like. It has Face ID to enter the program which makes it easy to use. I only needed it to store a few passwords and my vehicles license plates; Password Manager-mSecure is up to the job. It stores credit cards which I am not using. It has a long list of selections you can choose from. Password Manager-mSecure is not a sleek looking program just simple screens it is worth taking a look at.

by Nickelodeon62

This current version does everything anyone would want in a password manager. It generates, securely stores and gives easy access to your passwords. PasswordManager can be synched with several different storage media and can export your data to a spreadsheet. I actually generate and change my passwords frequently since I got PasswordManager, just as one should. I started using mSecure in version 4 and loved it. I was one of the unhappy users that complained about the lack of WiFi synching capability when version 5 came out. Version 5.5 fixed all of that and then some! Synching is fast and seamless so I can keep my iOS devices totally up-to-date, along with my Windows version on my laptop. I don’t like using the cloud, so I am very comfortable with using the backup and WiFi synching functions in PasswordManager. But, if you like using the cloud, mSecure gives you several options. Plus, I had a minor problem when I was trying to set up synching, but, no worries, mSeven support came quickly to my rescue. Sorry for all the words - I’m not used to writing reviews and I want to make sure that potential users understand how great PasswordManager is.

by Sky King1

I usually don’t write reviews - but, I thought this one was worth it. This is hands-down one of the best and most frequently used apps I have! It has saved me in so many ways.... I have close to 200 passwords and there is no way I could possibly remember all of them especially with the challenging password criteria that’s required these days. I use this for network & program login credentials as well as for other private information that needs to be documented and retrievable at a moment’s notice. PasswordManager is very easy to use. Now, here’s the reason I chose mSecure: in addition to researching app info and reviews,,, mSecure was recommended to me by a former CIO I worked with and an IT Forensics Officer who personally use PasswordManager. That is a great endorsement and good enough for me.

by 12jz

I used mSecure 4 for many years and found it very valuable. When 5.0 initially came out I procrastinated doing the upgrade because transferring my data seemed like it would be a daunting task. Well a couple of days ago I jumped in to the upgrade. First I would like to report when I submitted a question to the support team I got a response faster than expected, +1! Next I did the upgrade with mSecure cloud syncing and very quickly my passwords from my 4 version populated! Syncing my iPad worked without a flaw and only took about a minute. This morning I got an email checking that my initial question had been resolved because they had not heard back from me and wanted to be sure all was working. I’m very pleased!! I will certainly recommend mSecure to others.

by Nanochris

It’s 5 stars if you only need iPad/iPhone version.
MSecure is the longest app I continue use (almost a decade ago) & upgrade to current version. Never encounter problems for sync, extremely stable, and no delay to install in a new device. Most important design is the developer team know how to let their users/clients to control their own item info.

I will give 4.5 stars if you want Mac version too because there’s no side index to jump to (ie as contact app has a,b,c etc). Also developer website is like maze to get to certain info (perhaps is a good design to protect their clients info in cloud).
Overall, it’s a paid app I rely on in daily basis & it’s worth for the purchase to protect your family password & personal info. For me, it’s a must have app.

by JGCrib

I found this section on reviews looking for how to backup and restore my mSecure. It’s working fine by the way, as good as it has since day 1 (I was on the first release). But I thought what happens if it doesn’t or I forget my mSecure password? I am toast or at least in big trouble. It spooked me so I got here. Great product, love it and use it many times a day some days. I guess I am slow on those days. Oh, while I am here - can you give us an easy was to backup in a txt file? Or am I missing something? Please don’t give us the it’s not secure answer. Post it notes aren’t secure either. Let us take our chances so I can print off my passwords and put it in my safe. Please and if you can already do it I can’t find out how. Thank you.

by Musaaka

I’ve been using PasswordManager for over 5 years and haven’t experienced one mishap yet. The only problems I’ve incurred have been my own doing. I really like that i can add stored pictures and documents to PasswordManager. It’s very intuitive and simple enough for anyone to utilize. Let’s face it, in this technology world, who has the time or capacity to memorize all the passwords we use in our daily work and personal life. PasswordManager is gold and safe and i would recommend it to anyone who needs help managing their many passwords and logons. Also, important, if you’re not comfortable with using a site to store sensitive items, you can always within PasswordManager , use your own created “hint words” to remember your password. This adds another level of security.

by Msiler

I have been using PasswordManager for many years (I think since v2). I love PasswordManager and have my wife and kids all using it as well. Sync is flawless between my I iPhone, iPad and laptop. I use this more than almost any other app as I have every website I visit stored in mSecure. It makes it a breeze to stir and retrieve passwords and user names etc. it allows me to keep important data at hand and secure as well as use complicated 8,9,10,12 character passwords that would be impossible to remember for all my banking and financial websites and every other website so it is very hard to get hacked when your digital life is secure and locked down but easily accessed when needed in just a few clicks. Arguably, one of the best appsI own and use and may be the best $20 I ever spent for myself and each of my family members.

by Lilmikeinfiniti

First off if you’re complaining after years of using version 4 with a bunch of free updates and now you have to pay $30 for this company to continue to give you updates you are just crazy, cheap and do not understand people have to make money to continue to provide you SERVICES.

That aside I understand why a lot of people hated version 5 at first because it was made wrong on the consumers part by not offering different ways to sync but now they offer you many ways to sync and it supports iPhone X (yes this update took forever) and that’s my only complaint about this company is that they are very slow on supporting new features in their updates. I personally would be glade to pay $5-$10 a year if they can update faster with new features that Apple offers. 1Password charges its customers like $60 a year, that nuts. Thanks again for making a great app. 👍👍

by Rnc490

I've been using PasswordManager for a few days now and ran into a couple issues from the start. I sent in requests for help, not really expecting much due to my past experiences with most developers. I had a response the next business day and within another day we had both issues resolved and everything is working well.
Outside of the unique issues I had, PasswordManager is easy to use and you really don't need much instruction for basic use. And when you consider that it's only $30 one time while the rest charge a yearly subscription of that much or more, PasswordManager is an easy decision. We'll be moving our passwords to mSecure.
*Update* it’s been a couple weeks now and I’ve had a few questions for customer service. Their response and follow up procedures are great. I’ve actually had two emails confirming that my issues were resolved. Every request for help has been answered and they stayed with it until I figured it out.