Eurowings Reviews

Eurowings Reviews

Published by on 2024-10-15

🏷️ About: The Eurowings App is a mobile travel management app that allows users to access all important functions and information related to their trip conveniently and quickly. The app offers features such as online check-in, real-time flight information, booking additional services, and frequent flyer benefits. Users can also search and book flights, manage their bookings, and receive special assistance in case of flight cancellations and strikes.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
67.5%

😎👌🔥 Positive experience
17.9%

🙄💅🫥 Neutral
14.6%

~ from Justuseapp.com NLP analysis of 3,052 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use

- Fast booking of flights

- Helpful



Read 12 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

The app and your gate

2022-05-21

I was trying to go to Salzburg from Hamburg. Got the the airport early wanted at gate C07 and kept checking for updates on Eurowings for gate changes and listening for any announcements. No info change on Eurowings also this app doesn’t count paying attention to your app as being responsible. I missed my flight and it’s apparently “my fault” granted when 5 of us ran to the correct gate from the original gate there was still a bus outside the door and still 20 minutes before the flight took off. But no they wouldn’t let any of the 5 of us get on the plane. They sent us to customer service which was a joke. It was more like customer judgement and ridicule and they didn’t want to deal with us so they put us on the phone with another customer service rep he only offered to refund the airport tax. He then passed us off to another rep and the real kicker, one of the desk reps comes over and decides we’ve been on the phone for too long and threatens to hang up the phone and call security. Don’t fly with this app. Spend a little extra go somewhere else.

Can not locate booking

2022-06-22

Useless if not able to check in.

NOT USERFRIENDLY

2022-07-23

Eurowings is ridiculously complicated. In a time where we need intuitively, this app took a step back. Starting with buttons that lead you in circles to infos that just don’t show up (even after the debug) and ending with issues in your most basic info. Plus, too many features you don’t need and too less of the ones you actually do. If compared to the airline I used before, Delta, Eurowings shows clear deficits. It makes me feel unsecured and unsure and it gives me headaches trying to make sure I actually get into that airplane tomorrow.

Performance dismally slow, error prone

2022-08-24

Looks like no actual testing was done, ugh

Not very useful

2022-09-25

Couldn't locate current booking. Couldn't log in. Couldn't download boarding pass.

App funktioniert nicht!

2022-10-26

App findet weder Personalausweis oder Booking Code

A flying piece of crap

2022-11-27

this app is useless. A frustrating experience haunts the next.

Terrible

2022-12-28

I just downloaded Eurowings a few minutes ago. Tried to check in for my flight tomorrow using Eurowings and was told I had to “download the most recent version”. I was unable to proceed with my checkin. And of course, there is not a more updated version than the one I just downloaded. According to Eurowings itself it was updated a week ago! Grade = F

It’s like they want me to miss my flights.

2023-01-29

Zero stars. Does not work at all. Wouldn’t load boarding passes at airport. Then arbitrarily logged me out. Now won’t let me log back in. Crazy. So lucky I took screenshots the night before, or I’d be totally screwed. Don’t promise what you can’t deliver. Guess I should have used paper. All other apps work fine, reset my phone, nothing makes it work. Total fail!!!!!

Wrong Tab

2023-03-02

I really love Eurowings it's so helpful.
But all my upcoming flights are shown in the expired tab when I click on manage flights

Easy to use

2023-03-31

I love it. Easy to use and booking a flight is fast.

Excellent app

2024-12-16

Keeps getting better and better. No known issues.



Is Eurowings Safe? 🤗🙏


Yes. Eurowings is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 3,052 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Eurowings Is 20.9/100.


Is Eurowings Legit? 💯


Yes. Eurowings is legit, but not 100% legit to us. This conclusion was arrived at by running over 3,052 Eurowings User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Eurowings Is 38/100..


Is Eurowings not working? 🚨


Eurowings works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Plans 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Billed Once $54.00


How was your experience with Eurowings? Post a Review




Features

- Mobile travel management

- Online check-in and create boarding pass

- Real-time flight information

- Earn miles (Boomerang Club or Miles & More)

- Additional services, such as changing seats or adding luggage

- Special Assistance in case of flight cancellations and strikes

- Search and book flights to 155 destinations in Europe

- Savings calendar for cheapest flights

- Tariff overview for easy comparison

- Manage bookings with flight schedule and history

- Personalized myEurowings account for fast booking and administration of personal data

- Easy booking of seats with more legroom

- Information on permitted hand luggage

- Export boarding passes to Apple Wallet or save locally in the app

- Automatic push notifications for flight updates

- Earn valuable miles with Boomerang Club or Lufthansa Miles & More

- Book additional services such as changing seats or adding luggage

- Real-time information and assistance in case of flight cancellations and strikes

- Contact and hotline for further assistance.

  Customer Service/Support
Developer:
Eurowings GmbH


Website: