HK ePaper app not working? crashes or has problems?

HK ePaper Status

Last Updated on 2024-08-13 by Haller Kreisblatt Verlags-GmbH

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Common HK ePaper Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HK ePaper app on iOS and Android devices. Solve all HK ePaper app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HK ePaper iPhone Issues and Solutions

HK ePaper iOS app crashes, not working, errors
HK ePaper iOS app network issues
HK ePaper on iOS has black/white screen

HK ePaper Android App Issues and Solutions

HK ePaper has errors/crashing/not working
HK ePaper server network connectivity issues
HK ePaper has black screen

HK ePaper iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HK ePaper app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HK ePaper app crashes or not working on Iphone (iOS):

Close and restart the HK ePaper app on iPhone
Update HK ePaper app to the Latest Version for iOS
Uninstall and reinstall HK ePaper iPhone app
Update your iPhone to the latest iOS version

Fix HK ePaper on iPhone unable to connect to server/internet connection issues::

To resolve HK ePaper network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HK ePaper black/white screen (blank screen) on iPhone:

Follow the HK ePaper iOS app troubleshooting guide Here →

HK ePaper Android App Issues and Solutions

Fix HK ePaper not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HK ePaper app issues:

Force Stop the HK ePaper App
1. On android, goto "Settings" » click HK ePaper app. » click "Force Stop".

Update HK ePaper to the latest version on PlayStore

Clear HK ePaper App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HK ePaper app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HK ePaper.

Fix HK ePaper unable to contact server/ HK ePaper internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HK ePaper » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HK ePaper » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HK ePaper on android.

Solve HK ePaper black/white screens issue on Android:

Follow the HK ePaper android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Haller Kreisblatt Verlags-GmbH, developers of HK ePaper.

About this app

Die wichtigsten News, spannende Berichte, aktuelle Interviews, Reportagen & exklusiven Nachrichten aus Ihrer Nachbarschaft und der Welt. Das Haller Kreisblatt für Ihr Smartphone und Tablet: moderner und umfangreicher als je zuvor. Gefällt Ihnen unser ePaper? Dann schreiben Sie uns gern eine faire Bewertung im App-Store.