Golden Goose Status

Last Updated on 2026-05-14 by Golden Goose Deluxe Brand

I have a problem with Golden Goose

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User reports:
No current problems

- US banks may flag your order as fraud, causing issues with payment.

- The app has a history of double charging customers.

- Shipping costs are not refunded in case of issues.

- The app may not have everything a customer is looking for.

- There is no way to contact customer support through the app.

Melinda Donovan 2022-10-14

I can’t get into my basket to change and complete my order

Showing 1-1 of 1 reported issues:

Common Golden Goose Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Golden Goose network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Golden Goose App
1. On android, goto Settings » Golden Goose » click [Force Stop]

Clear Golden Goose App Cache and Data:
1. On android, goto Settings » Apps » Golden Goose » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Golden Goose.

On android, goto Settings » Apps or Manage Apps tab.
Click Golden Goose » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Golden Goose » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Golden Goose