Golden Goose Passport app not working? crashes or has problems?

Golden Goose Passport Status

Published by Golden Goose Deluxe Brand on 2023-12-22

Access an exclusive space dedicated to the Golden Goose collection, inspired by
travel and discovery. A passport to a unique and personalized shopping
experience.

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Reported Issues: 1 Comments

By Melinda Donovan 1 year ago

I can’t get into my basket to change and complete my order

Common dislikes about Golden Goose Passport app

- US banks may flag your order as fraud, causing issues with payment.

- The app has a history of double charging customers.

- Shipping costs are not refunded in case of issues.

- The app may not have everything a customer is looking for.

- There is no way to contact customer support through the app.

Have a Problem with Golden Goose Passport? Report Issue

Common Golden Goose Passport Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Golden Goose Passport app on iOS and Android devices. Solve all Golden Goose Passport app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Golden Goose Passport iPhone Issues and Solutions

Golden Goose Passport iOS app crashes, not working, errors
Golden Goose Passport iOS app network issues
Golden Goose Passport on iOS has black/white screen

Golden Goose Passport Android App Issues and Solutions

Golden Goose Passport has errors/crashing/not working
Golden Goose Passport server network connectivity issues
Golden Goose Passport has black screen

Golden Goose Passport iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Golden Goose Passport app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Golden Goose Passport app crashes or not working on Iphone (iOS):

Close and restart the Golden Goose Passport app on iPhone
Update Golden Goose Passport app to the Latest Version for iOS
Uninstall and reinstall Golden Goose Passport iPhone app
Update your iPhone to the latest iOS version

Fix Golden Goose Passport on iPhone unable to connect to server/internet connection issues::

To resolve Golden Goose Passport network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Golden Goose Passport black/white screen (blank screen) on iPhone:

Follow the Golden Goose Passport iOS app troubleshooting guide Here →

Golden Goose Passport Android App Issues and Solutions

Fix Golden Goose Passport not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Golden Goose Passport app issues:

Force Stop the Golden Goose Passport App
1. On android, goto "Settings" » click Golden Goose Passport app. » click "Force Stop".

Update Golden Goose Passport to the latest version on PlayStore

Clear Golden Goose Passport App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Golden Goose Passport app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Golden Goose Passport.

Fix Golden Goose Passport unable to contact server/ Golden Goose Passport internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Golden Goose Passport » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Golden Goose Passport » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Golden Goose Passport on android.

Solve Golden Goose Passport black/white screens issue on Android:

Follow the Golden Goose Passport android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Golden Goose Deluxe Brand, developers of Golden Goose Passport.

100% Contact Match

Developer: Golden Goose SpA

E-Mail: [email protected]

Website: Visit Golden Goose Passport Website

80% Contact Match

Developer: ShopHero Inc

E-Mail: [email protected]

Website: Visit ShopHero Inc Website

About this app

Join the Golden Goose family and stay up to date with every new sneaker drop, explore the world of travel by browsing through our travel guides, and if you wish, book an appointment with the Sneakers Makers at one of our LAB locations. Access an exclusive space dedicated to the Golden Goose collection, inspired by travel and discovery. Learn about new and limited edition sneakers, as well as the amazing world of accessories and ready-to-wear for women, men and kids. An excellent shopping experience which guarantees service and quality on a different level. A passport to a unique and personalized shopping experience. So many benefits in one single app.