MyUCA app not working? crashes or has problems?

MyUCA Status

Published by Université d'Auvergne on 2023-08-30

L’application mobile MyUCA dédiée aux étudiants de l’UCA s’offre une
nouvelle ergonomie et de nouvelles fonctionnalités. - Emploi du temps : Vous
avez accès à votre emploi du temps et vos cours.

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Common MyUCA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyUCA app on iOS and Android devices. Solve all MyUCA app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyUCA iPhone Issues and Solutions

MyUCA iOS app crashes, not working, errors
MyUCA iOS app network issues
MyUCA on iOS has black/white screen

MyUCA Android App Issues and Solutions

MyUCA has errors/crashing/not working
MyUCA server network connectivity issues
MyUCA has black screen

MyUCA iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyUCA app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyUCA app crashes or not working on Iphone (iOS):

Close and restart the MyUCA app on iPhone
Update MyUCA app to the Latest Version for iOS
Uninstall and reinstall MyUCA iPhone app
Update your iPhone to the latest iOS version

Fix MyUCA on iPhone unable to connect to server/internet connection issues::

To resolve MyUCA network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyUCA black/white screen (blank screen) on iPhone:

Follow the MyUCA iOS app troubleshooting guide Here →

MyUCA Android App Issues and Solutions

Fix MyUCA not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyUCA app issues:

Force Stop the MyUCA App
1. On android, goto "Settings" » click MyUCA app. » click "Force Stop".

Update MyUCA to the latest version on PlayStore

Clear MyUCA App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyUCA app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyUCA.

Fix MyUCA unable to contact server/ MyUCA internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyUCA » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyUCA » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyUCA on android.

Solve MyUCA black/white screens issue on Android:

Follow the MyUCA android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Université d'Auvergne, developers of MyUCA.

17.14% Contact Match

Developer: University of Central Arkansas

E-Mail: [email protected]

Website: Visit MyUCA Website

100% Contact Match

Developer: UCA DSI

E-Mail: [email protected]

Website: Visit UCA DSI Website

About this app

En plus d’avoir accès à votre agenda, vous serez avertis de vos devoirs à rendre, vos dates de rendu et soutenance de rapport de stage. o Consultez la liste des activités à rendre sur plate-forme Moodle "Cours en ligne". o Les notes de l'année en cours sont consultables. o Repérer l’adresse, consultez les horaires et les menus des resto’U. o Accédez à toutes les informations sur les BU : géolocalisation, taux d’occupation et livres empruntés. o Mettez en favoris les resto’U ou les bibliothèques universitaires sur votre écran d’accueil. Soyez au courant des derniers évènements de l’UCA grâce à l’actualité en fonction de votre sélection des flux. o Retrouvez les notifications de la plate-forme pédagogique. o Consultez un panel d'offres d'emploi et stage ciblé sur votre formation, affinez vos recherches et ajoutez les en favoris. o Accédez au centre de service de l'université directement depuis le mobile. Vous avez accès à votre emploi du temps et vos cours. L’application mobile this app dédiée aux étudiants de l’UCA s’offre une nouvelle ergonomie et de nouvelles fonctionnalités. Restez connectés et attendez les prochaines mises à jours pour découvrir d’autres fonctionnalités à venir !