Bus Horizon app not working? crashes or has problems?

Bus Horizon Status

Last Updated on 2022-11-30 by Keolis

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7 User reports:
App has problems

User reports 7

⚠️ Most reported problems ⚠️

Not working

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Common Bus Horizon Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Bus Horizon app on iOS and Android devices. Solve all Bus Horizon app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Bus Horizon iPhone Issues and Solutions

Bus Horizon iOS app crashes, not working, errors
Bus Horizon iOS app network issues
Bus Horizon on iOS has black/white screen

Bus Horizon Android App Issues and Solutions

Bus Horizon has errors/crashing/not working
Bus Horizon server network connectivity issues
Bus Horizon has black screen

Bus Horizon iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Bus Horizon app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Bus Horizon app crashes or not working on Iphone (iOS):

Close and restart the Bus Horizon app on iPhone
Update Bus Horizon app to the Latest Version for iOS
Uninstall and reinstall Bus Horizon iPhone app
Update your iPhone to the latest iOS version

Fix Bus Horizon on iPhone unable to connect to server/internet connection issues::

To resolve Bus Horizon network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Bus Horizon black/white screen (blank screen) on iPhone:

Follow the Bus Horizon iOS app troubleshooting guide Here →

Bus Horizon Android App Issues and Solutions

Fix Bus Horizon not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Bus Horizon app issues:

Force Stop the Bus Horizon App
1. On android, goto "Settings" » click Bus Horizon app. » click "Force Stop".

Update Bus Horizon to the latest version on PlayStore

Clear Bus Horizon App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Bus Horizon app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Bus Horizon.

Fix Bus Horizon unable to contact server/ Bus Horizon internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Bus Horizon » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Bus Horizon » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bus Horizon on android.

Solve Bus Horizon black/white screens issue on Android:

Follow the Bus Horizon android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Keolis, developers of Bus Horizon.

About this app

Découvrez la nouvelle application du réseau de transports gratuits Horizon et optimisez tous vos déplacements dans l'agglomération castelroussine. - Découvrez nos services : Services à la demande, Handibus,...