Contact Basket Support

by Flignir

I downloaded the app because I thought it had a great feature where you could define your shopping list and it would find the cheapest place to buy those things. It absolutely does not do this. Unless you were only buying nationally marketed extremely fungible items like Kraft American cheese slices, it never finds two stores offering the same thing, so there is no price comprison unless youLook up different products for each different store individually remember the prices and later think about whether it’s higher or lower when you see another one on a different screen.

Unless you do it one by one multiplied by the amount of stores that you want to consider, you can’t ask what a pound of steak tips is and simply see the various options in a list, and you certainly can’t leave it to crunch your whole shopping list for you.

I suppose you can use this app to relatively quickly decide where to buy one item, but that’s as far as it goes.

by GoodGirlDesigns

Basket use to be my “go to” app for comparison pricing. Since I updated it to the latest version, there seems to be a glitch where whenever I log-in, I receive an “Oops!. Sorry but...” message. I have reinstalled the app and the same issue occurs. I wrote about this issue on Basket’s Facebook page recently, however, I noticed the page hasn’t been updated since April 2019. Perhaps they are out of business? Very sad because as mentioned, this use to be a fab app. So much so, that I even applied to be a scanner with their company. I passed their test requirements but was turned down due to my location. Anyway, I hope the company is able to repair the issue so that one day it will work again.
I am moving ahead to locate a new app to save my family time and money.

by NeedHelp1588

Wanted to try the app. But I two big issues:

1st: When trying to create an account on the app with my iPhone 7, it doesn’t have room on the screen to create a password. By that I mean that both new password fields are super small vertically I guess due to the screen size with the keyboard below. And even though I was able to place my cursor in the upper field, I CANNOT select the lower field. No matter how much I try I cannot. There’s no way to arrow to the next field… nothing, nada, zip, zilch. Call me an idiot if I missed something right in front of me.

2nd: I went to the App Store on my phone and clicked on the contact the developer link to take me to your website. But I cannot find any way on there to send email, call, or anything. So I’m left to submitting this review to hopefully get a way to solve these problems.

Until then I have to give it a 1 rating because if you have a platform that has such basic issues I can’t see how great the service would be once I get there. Thank you.