Basket app not working? crashes or has problems?

Basket Status

Published by Basket Savings, Inc. on 2023-12-18

On your last grocery trip, did you pay the best price for items in your Basket?
Did you find everything you needed or did you have to go to more than one store?
Join Basket now and never overpay for groceries again! By starting your
shopping trip with Basket, you can search local stores to compare prices of
everyday products, find in store unadvertised sales, coupons and save up to 60%
on your shopping trip. Basket is a co.

I have a problem with Basket

Are you having issues? Select the issue you are having below and provide feedback to Basket.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 17 Comments

By Daniel Steiger 3 months ago

Not even available on google play anymore

By Rebecca Schuler 1 year ago

Will not re install.

By Mara Arte 1 year ago

I am unable to log in on your app due to some server issue. Very frustrating, especially since customer service links seem nonexistant on the app. How are your app users supposed to get help with issues they encounter? I hope someone can help me with the signing in process, which is no longer working for me. Also, why is it even necessary to sign in once I’ve downloaded the app?

By AP 1 year ago

The basket app constantly crashes. No matter what I do and no matter what I try.The app is unstable and it will only install and will not perform or run properly once installed. I think the developers need to spend a couple of million dollars in upgrading the features and evaluating the security and functionality glitches in and of the app.

By Elizabeth Melancon 1 year ago

I was so excited about using this app, but it also crashes for me. What is going on?

By Linda Ashton 1 year ago

Downloaded for Android. Starts then crashes. Can't even choose my stores as that's when it crashes.

By Lucas Royland 1 year ago

I just downloaded the app for an Android phone. When I click "Ready, Set, Save" it crashes.

By Jeff 1 year ago

Just installed on a Pixel 4 and am having the same problem others are reporting here. I can start the app but when I press the "Ready, Set, Save!" button it abruptly stops working.

By Sharon 1 year ago

The stores page just flashes then crashes! Is this app even usable on an android phine?

By Deborah Canty 1 year ago

I'm having the same issue as others have posted. I downloaded the app and clicked to open. I clicked on "Ready, Set, Save!" and the next screen flashed (too quick to read) and the app shut down.

By Deborah Watson 1 year ago

I downloaded the app, but it crashes when I try to go to the store page. I've uninstalled 3 times and same thing happened at the same point.

By Lashon McClellan 1 year ago

Basket app closing

By Martha Hernandez 1 year ago

It flashes a screen where I should be able to select the stores I want to compare, but that screen disappears so fast I cant use kt.

By Stephanie Smith 1 year ago

App keeps closing after I hit the open button after pressing Download.

By Catherine 1 year ago

Downloaded the app but it keeps crashing bright from the start

By Amy 1 year ago

Downloaded it on Android phone. Starts up but then crashes. Haven't got past second screen. Looks like good app if it will work right

By Valerie Kittleson 1 year ago

Downloaded for android, crashes constantly

Common dislikes about Basket app

- Have to select the brand of eggs first.

- No price comparison unless you look up different products for each different store individually.

- Cannot ask what a pound of steak tips is and simply see the various options in a list.

- Cannot crunch the whole shopping list for you.

- Glitch where whenever user logs-in, they receive an “Oops. . . Sorry but. . .” message.

Have a Problem with Basket - Grocery Shopping? Report Issue

Common Basket Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Basket app on iOS and Android devices. Solve all Basket app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Basket iPhone Issues and Solutions

Basket iOS app crashes, not working, errors
Basket iOS app network issues
Basket on iOS has black/white screen

Basket Android App Issues and Solutions

Basket has errors/crashing/not working
Basket server network connectivity issues
Basket has black screen

Basket iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Basket app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Basket app crashes or not working on Iphone (iOS):

Close and restart the Basket app on iPhone
Update Basket app to the Latest Version for iOS
Uninstall and reinstall Basket iPhone app
Update your iPhone to the latest iOS version

Fix Basket on iPhone unable to connect to server/internet connection issues::

To resolve Basket network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Basket black/white screen (blank screen) on iPhone:

Follow the Basket iOS app troubleshooting guide Here →

Basket Android App Issues and Solutions

Fix Basket not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Basket app issues:

Force Stop the Basket App
1. On android, goto "Settings" » click Basket app. » click "Force Stop".

Update Basket to the latest version on PlayStore

Clear Basket App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Basket app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Basket.

Fix Basket unable to contact server/ Basket internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Basket » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Basket » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Basket on android.

Solve Basket black/white screens issue on Android:

Follow the Basket android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Basket Savings, Inc., developers of Basket.

60% Contact Match

Developer: Basket Savings

E-Mail: [email protected]

Website: Visit Basket Website

63.16% Contact Match

Developer: Dooars Basket

E-Mail: [email protected]

Website: Visit Dooars Basket Website

About this app

By starting your shopping trip with this app, you can search local stores to compare prices of everyday products, find in store unadvertised sales, coupons and save up to 60% on your shopping trip. this app is a community of smart shoppers that are tired of shopping blind and that love saving time and money every time they go shopping. Our community shares the prices and deals they find on everyday items with each other to make sure you find your favorite products at stores you love at the best prices possible. On your last grocery trip, did you pay the best price for items in your this app? Did you find everything you needed or did you have to go to more than one store? Join this app now and never overpay for groceries again! Join the this app community today and always know before you go!