Basket app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Something else
85.0%

Not working
10.0%

Login
5.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Basket Problems 🔥

- Have to select the brand of eggs first.

- No price comparison unless you look up different products for each different store individually.

- Cannot ask what a pound of steak tips is and simply see the various options in a list.

- Cannot crunch the whole shopping list for you.

- Glitch where whenever user logs-in, they receive an “Oops. . . Sorry but. . .” message.

📋 17 Reported Issues:

D
Daniel Steiger 2023-12-27

Not even available on google play anymore

R
Rebecca Schuler 2023-04-13

Will not re install.

M
Mara Arte 2022-09-04

I am unable to log in on your app due to some server issue. Very frustrating, especially since customer service links seem nonexistant on the app. How are your app users supposed to get help with issues they encounter? I hope someone can help me with the signing in process, which is no longer working for me. Also, why is it even necessary to sign in once I’ve downloaded the app?

A
AP 2022-09-01

The basket app constantly crashes. No matter what I do and no matter what I try.The app is unstable and it will only install and will not perform or run properly once installed. I think the developers need to spend a couple of million dollars in upgrading the features and evaluating the security and functionality glitches in and of the app.

E
Elizabeth Melancon 2022-08-22

I was so excited about using this app, but it also crashes for me. What is going on?

L
Linda Ashton 2022-07-29

Downloaded for Android. Starts then crashes. Can't even choose my stores as that's when it crashes.

L
Lucas Royland 2022-07-26

I just downloaded the app for an Android phone. When I click "Ready, Set, Save" it crashes.

J
Jeff 2022-07-23

Just installed on a Pixel 4 and am having the same problem others are reporting here. I can start the app but when I press the "Ready, Set, Save!" button it abruptly stops working.

S
Sharon 2022-07-14

The stores page just flashes then crashes! Is this app even usable on an android phine?

D
Deborah Canty 2022-07-06

I'm having the same issue as others have posted. I downloaded the app and clicked to open. I clicked on "Ready, Set, Save!" and the next screen flashed (too quick to read) and the app shut down.

D
Deborah Watson 2022-07-02

I downloaded the app, but it crashes when I try to go to the store page. I've uninstalled 3 times and same thing happened at the same point.

L
Lashon McClellan 2022-07-02

Basket app closing

M
Martha Hernandez 2022-06-29

It flashes a screen where I should be able to select the stores I want to compare, but that screen disappears so fast I cant use kt.

S
Stephanie Smith 2022-06-29

App keeps closing after I hit the open button after pressing Download.

C
Catherine 2022-06-26

Downloaded the app but it keeps crashing bright from the start

A
Amy 2022-06-23

Downloaded it on Android phone. Starts up but then crashes. Haven't got past second screen. Looks like good app if it will work right

V
Valerie Kittleson 2022-05-19

Downloaded for android, crashes constantly

Showing 1-17 of 17 reported issues:

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