MyEFC app not working? crashes or has problems?

MyEFC Status

Last Updated on 2024-07-30 by EFC

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Common MyEFC Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyEFC app on iOS and Android devices. Solve all MyEFC app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyEFC iPhone Issues and Solutions

MyEFC iOS app crashes, not working, errors
MyEFC iOS app network issues
MyEFC on iOS has black/white screen

MyEFC Android App Issues and Solutions

MyEFC has errors/crashing/not working
MyEFC server network connectivity issues
MyEFC has black screen

MyEFC iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyEFC app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyEFC app crashes or not working on Iphone (iOS):

Close and restart the MyEFC app on iPhone
Update MyEFC app to the Latest Version for iOS
Uninstall and reinstall MyEFC iPhone app
Update your iPhone to the latest iOS version

Fix MyEFC on iPhone unable to connect to server/internet connection issues::

To resolve MyEFC network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyEFC black/white screen (blank screen) on iPhone:

Follow the MyEFC iOS app troubleshooting guide Here →

MyEFC Android App Issues and Solutions

Fix MyEFC not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyEFC app issues:

Force Stop the MyEFC App
1. On android, goto "Settings" » click MyEFC app. » click "Force Stop".

Update MyEFC to the latest version on PlayStore

Clear MyEFC App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyEFC app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyEFC.

Fix MyEFC unable to contact server/ MyEFC internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyEFC » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyEFC » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyEFC on android.

Solve MyEFC black/white screens issue on Android:

Follow the MyEFC android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at EFC, developers of MyEFC.