Contact GoDaddy Investor Support

by Gromitron

So today I noticed there was an auction for a domain name that I needed, not a prospector, it’s a domain name that I’ve been wanting for years. So I signed up with GoDaddy auctions, paid the fee and downloaded this app to my new iPhone and my new iPad. I did a test bid to make sure everything worked properly. When the auction go down to three minutes I tried to submit a significantly higher bid than what was in there currently. The app was unresponsive and then would close to home screen, the way a lot of apps did back in 2009. For three minutes I tried to submit a bid with perfect Internet on my iPad and iPhone and it kept dropping to the home screen and closing the app on both devices. In fact the last five minutes of the auction no one was able to place a bid at all. I asked someone else who had made contact about that domain name and was also bidding on it, and they said they were unable to place any bids as well. There was only six people total involved in the auction, it’s not like there were thousands of people making a mad dash for it like when Apple releases a new product. I called customer support and they say there’s nothing they will do. So basically now I’m going to be stuck having to buy this domain name for thousands of dollars from whatever prospector picked it up. I never should’ve relied on a GoDaddy product.

by Gomezs99

Downloaded the app and signed into my GoDaddy domain investors account. Nothing but blank screens. No search or anything. Ok, so I have to sign in through a desktop browser* and watch/favorite some auctions. Lame requirement, but I did it. I re-launch the GoDaddy app, still nothing. I sign out of the app and log into the app a few days later. STILL nothing. Log back into the web site from a desktop and I can see my favorites, no problem. So what am I missing here?

(BTW: The Domain investors desktop web site looks/works like it was developed by a high school intern doing a summer project [and should have been fired for it]. Terrible! *And I can't hit it from a mobile browser because safari/chrome quits trying saying "too many redirects." Probably won't extend this "Investors" service past this year.)

by Greatdeal22

GoDaddy(domains) doesn't even have an app anymore but has this app for such terrible concept?!? Face it the dot com bubble is over the only thing left is concepts like this design to sell you so you sell at higher price (if lucky) instead of allowing the internet to have helpful information for everyone and anyone to access. Good domains that would provide and share great ideas with everyone are being help hostage by "investors" that still have a dream of being rich with shady dealings. At least the app doesn't even work, so that's good.