Contact Morningstar Support

Who’s bright idea was it to add all the “white space” to the display of my portfolios v6.0? Almost half the width of my screen is just the name of the security. That now take up three lines of space when only one is needed. And each column of data now includes extra white space. So now I can basically the security name and one column of data at a time. What a disaster! There’s a famous expression of wisdom, “If it isn’t broken, don’t fixit.” Now you have broken what was working perfectly well. Please put it back. Or give me a setting to go back to the previous “compact” view. Maybe the new version looks better on a 4K monitor but that’s not the point of an iPhone app. All I can figure is that the person that signed off on this new design does not even use the product themselves. If you would like to know what updates would be useful to your users, I will be glad to help you. But until then, please, please pull this release down and republish the old version ASAP!

The iPhone app no longer works after the update. Worse yet paying for an app MS tech has been unable to fix in approximately 10 days. Help!!! Update Hang in there, while you release a new update and improvise the update. What does this jargon mean on a bottom line basis, your tech group has no idea what they are doing or your tech support have no idea of what you are doing. Neither of which is acceptable, the longer this goes on the worse MS looks. We are now going on 2 months with no fix for the app to work on my iPhone. I have deleted and reinstalled the app over 10 times at your direction without success. The app works on my iMac and iPad. Tech support is nonexistent since the responses are so standard that it just feels like a stall tactic until I just stop bugging MS. The analytical data is great but if you are unable to access it on a mobile device, the value is very limited. Hope to receive a positive response soon.

The most basic things, like a 1-year chart aren’t available anywhere in the app. And all the basic info used to be on one page. I think they have deliberately made it harder to share screenshots and (on the website) removed the printable/PDF options so paying users can’t share the info, but in the process they have made it impossible for their paying customers to use. Both the app and the website have gotten continually worse over the last 5 years or so. How is it that you have to go to another tab to find the P/E of a stock?! How is that not on the first page you pull up?! Just terrible.