Contact GoDaddy Conversations Support

I was really hoping this app would work so I don’t have to constantly check emails from the website. But every time I sign in, it just crashes and goes back to the sign in page. I spent three hours on hold trying to get through to someone a GoDaddy about this problem. After three hours avoiding someone finally did talk to me and it was determined there was some sort of bug or glitch. They said they would get back to me within three days but no one ever did. This App is useless. Can’t even open it. Tried it on iPhone, iPad and a friend’s iPhone. Uninstalled and reinstalled it several times with the tech person on the phone.

Multiple issues: signs out within a few seconds, (2) not connecting and showing conversations that are in the desktop conversations dashboard, (3) can’t change the email address notifications are sent to. The contact form leads from my website go to my business email address, but I can’t change the chat leads from going to my personal login email. Frustrating. And no, I don’t want to change my login email to the desired chat notification email. I should be able to add whatever email address I want, especially ones included in my GoDaddy account.

I pid $179 to upgrade to website builder + marketing and chat option was one of the most important feature, the convenience of being able to reply from your phone to people who visit my website and have a question. This app is not showing my current website, I contacted support and all they keep saying is to reinstall the app which I did 2 times and now their rep Vignesh is saying it must be a bug in their app, how does that justify me paying so much money to buggy app? I am NOT at all happy. I chose Godaddy over sqaurespace and regret it.