POLADIUM app not working? crashes or has problems?

POLADIUM Status

Last Updated on 2024-04-24 by Datenlotsen Informationssysteme GmbH

I have a problem with POLADIUM

Are you having issues? Select the issue you are having below and provide feedback to POLADIUM.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with POLADIUM? Report Issue

Common POLADIUM Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot POLADIUM app on iOS and Android devices. Solve all POLADIUM app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

POLADIUM iPhone Issues and Solutions

POLADIUM iOS app crashes, not working, errors
POLADIUM iOS app network issues
POLADIUM on iOS has black/white screen

POLADIUM Android App Issues and Solutions

POLADIUM has errors/crashing/not working
POLADIUM server network connectivity issues
POLADIUM has black screen

POLADIUM iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever POLADIUM app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix POLADIUM app crashes or not working on Iphone (iOS):

Close and restart the POLADIUM app on iPhone
Update POLADIUM app to the Latest Version for iOS
Uninstall and reinstall POLADIUM iPhone app
Update your iPhone to the latest iOS version

Fix POLADIUM on iPhone unable to connect to server/internet connection issues::

To resolve POLADIUM network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix POLADIUM black/white screen (blank screen) on iPhone:

Follow the POLADIUM iOS app troubleshooting guide Here →

POLADIUM Android App Issues and Solutions

Fix POLADIUM not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent POLADIUM app issues:

Force Stop the POLADIUM App
1. On android, goto "Settings" » click POLADIUM app. » click "Force Stop".

Update POLADIUM to the latest version on PlayStore

Clear POLADIUM App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "POLADIUM app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch POLADIUM.

Fix POLADIUM unable to contact server/ POLADIUM internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click POLADIUM » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got POLADIUM » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch POLADIUM on android.

Solve POLADIUM black/white screens issue on Android:

Follow the POLADIUM android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Datenlotsen Informationssysteme GmbH, developers of POLADIUM.

About this app

Diese App ermöglicht Auszubildenden, Studierenden und Lehrenden der Akademie der Polizei Hamburg bestimmte Funktionen von CampusNet® einfach und unkompliziert auch unterwegs zu nutzen. Die App ermöglicht Auszubildenden und Studierenden den direkten, personalisierten Zugriff auf Informationen zu ihrer/m Ausbildung/ Studium und Lehrenden zu ihren Daten im Bereich der Lehre. All diese Fragen können Auszubildende, Studierende und Lehrende jetzt mit dem Smartphone auch unterwegs beantworten. this app ist die mobile Anwendung für die Campus-Management-Software der Datenlotsen Informationssysteme GmbH an der Akademie der Polizei Hamburg. Sind die Noten der letzten Klausur schon veröffentlicht? In welchem Raum findet heute mein Kolloquium statt? Hat der Professor schon die neuen Übungsblätter bereitgestellt?