Rx30 POS Signature app not working? crashes or has problems?

Rx30 POS Signature Status

Published by Rx30 on 2023-07-27

Rx30 POS Signature is the signature capture solution for the Rx30 Point of Sale.
Track the date and time prescriptions were picked up and collect the required
signatures to ensure compliance with federal, state government and insurance
company regulations.

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Common Rx30 POS Signature Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Rx30 POS Signature app on iOS and Android devices. Solve all Rx30 POS Signature app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Rx30 POS Signature iPhone Issues and Solutions

Rx30 POS Signature iOS app crashes, not working, errors
Rx30 POS Signature iOS app network issues
Rx30 POS Signature on iOS has black/white screen

Rx30 POS Signature Android App Issues and Solutions

Rx30 POS Signature has errors/crashing/not working
Rx30 POS Signature server network connectivity issues
Rx30 POS Signature has black screen

Rx30 POS Signature iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Rx30 POS Signature app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Rx30 POS Signature app crashes or not working on Iphone (iOS):

Close and restart the Rx30 POS Signature app on iPhone
Update Rx30 POS Signature app to the Latest Version for iOS
Uninstall and reinstall Rx30 POS Signature iPhone app
Update your iPhone to the latest iOS version

Fix Rx30 POS Signature on iPhone unable to connect to server/internet connection issues::

To resolve Rx30 POS Signature network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Rx30 POS Signature black/white screen (blank screen) on iPhone:

Follow the Rx30 POS Signature iOS app troubleshooting guide Here →

Rx30 POS Signature Android App Issues and Solutions

Fix Rx30 POS Signature not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Rx30 POS Signature app issues:

Force Stop the Rx30 POS Signature App
1. On android, goto "Settings" » click Rx30 POS Signature app. » click "Force Stop".

Update Rx30 POS Signature to the latest version on PlayStore

Clear Rx30 POS Signature App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Rx30 POS Signature app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Rx30 POS Signature.

Fix Rx30 POS Signature unable to contact server/ Rx30 POS Signature internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Rx30 POS Signature » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Rx30 POS Signature » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Rx30 POS Signature on android.

Solve Rx30 POS Signature black/white screens issue on Android:

Follow the Rx30 POS Signature android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Rx30, developers of Rx30 POS Signature.

15.38% Contact Match

Developer: Transaction Data Systems, Inc.

E-Mail: [email protected]

Website: Visit Rx30 POS Signature Website

About this app

Rx30 POS Signature is the signature capture solution for the Rx30 Point of Sale. Track the date and time prescriptions were picked up and collect the required signatures to ensure compliance with federal, state government and insurance company regulations.