CUJO app not working? crashes or has problems?

CUJO Status

Last Updated on 2020-12-07 by CUJO LLC

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Common CUJO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CUJO app on iOS and Android devices. Solve all CUJO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CUJO iPhone Issues and Solutions

CUJO iOS app crashes, not working, errors
CUJO iOS app network issues
CUJO on iOS has black/white screen

CUJO Android App Issues and Solutions

CUJO has errors/crashing/not working
CUJO server network connectivity issues
CUJO has black screen

CUJO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CUJO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CUJO app crashes or not working on Iphone (iOS):

Close and restart the CUJO app on iPhone
Update CUJO app to the Latest Version for iOS
Uninstall and reinstall CUJO iPhone app
Update your iPhone to the latest iOS version

Fix CUJO on iPhone unable to connect to server/internet connection issues::

To resolve CUJO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CUJO black/white screen (blank screen) on iPhone:

Follow the CUJO iOS app troubleshooting guide Here →

CUJO Android App Issues and Solutions

Fix CUJO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CUJO app issues:

Force Stop the CUJO App
1. On android, goto "Settings" » click CUJO app. » click "Force Stop".

Update CUJO to the latest version on PlayStore

Clear CUJO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CUJO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CUJO.

Fix CUJO unable to contact server/ CUJO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CUJO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CUJO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CUJO on android.

Solve CUJO black/white screens issue on Android:

Follow the CUJO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CUJO LLC, developers of CUJO.

About this app

We analyze data entering and leaving your home to block hacks, viruses, and malware before they can do damage. Criminals use phishing and other hacking techniques to perform crimes against kids and adults. See connected devices, get alerts when we block threats and manage your this app. We monitor all devices connected to your network and detect whenever somebody attempts to penetrate your home. Home or away, our app gives full control over your home Internet security with your this app. Apart from financial crimes, they can stalk us, impersonate others, and more. this app keeps our families safer at home.