1DOC3 app not working? crashes or has problems?

1DOC3 Status

Last Updated on 2024-06-11 by 1DOC3 SAS

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Common 1DOC3 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot 1DOC3 app on iOS and Android devices. Solve all 1DOC3 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

1DOC3 iPhone Issues and Solutions

1DOC3 iOS app crashes, not working, errors
1DOC3 iOS app network issues
1DOC3 on iOS has black/white screen

1DOC3 Android App Issues and Solutions

1DOC3 has errors/crashing/not working
1DOC3 server network connectivity issues
1DOC3 has black screen

1DOC3 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever 1DOC3 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix 1DOC3 app crashes or not working on Iphone (iOS):

Close and restart the 1DOC3 app on iPhone
Update 1DOC3 app to the Latest Version for iOS
Uninstall and reinstall 1DOC3 iPhone app
Update your iPhone to the latest iOS version

Fix 1DOC3 on iPhone unable to connect to server/internet connection issues::

To resolve 1DOC3 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix 1DOC3 black/white screen (blank screen) on iPhone:

Follow the 1DOC3 iOS app troubleshooting guide Here →

1DOC3 Android App Issues and Solutions

Fix 1DOC3 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent 1DOC3 app issues:

Force Stop the 1DOC3 App
1. On android, goto "Settings" » click 1DOC3 app. » click "Force Stop".

Update 1DOC3 to the latest version on PlayStore

Clear 1DOC3 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "1DOC3 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch 1DOC3.

Fix 1DOC3 unable to contact server/ 1DOC3 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click 1DOC3 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got 1DOC3 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch 1DOC3 on android.

Solve 1DOC3 black/white screens issue on Android:

Follow the 1DOC3 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 1DOC3 SAS, developers of 1DOC3.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit 1DOC3 Website

Privacy Policy: https://www.1doc3.com/web/politicas

Developer: 1DOC3

About this app

Accede a una nueva experiencia de salud física, mental y nutricional en nuestra aplicación que te permitirá de forma más sencilla tener una consulta con uno de nuestros profesionales en menos de 1 minuto. Además accede a otros servicios adicionales como beneficio odontológico, plan familiar y toda una base de conocimiento para resolver tus dudas en temas de salud.