Checking my balance works pretty well but the problems start when I want to glance at my transactions. For example, clicking on my checking account link — 90% of the time it doesn’t work and I get a pop-up message that says “An error occurred,” along with a phone number advising me to call the bank — super annoying! Every time there’s an update to PeoplesAllianceFCU I get hopeful that the bug will be fixed, but it never is. I mean if you’re going to make a banking app, do it right.
Rant: This bank also signs you up for services without your knowledge, just so they can extract money from your account — when I checked my account transactions on PeoplesAllianceFCU (in a rare instance when PeoplesAllianceFCU was actually working properly), I noticed a suspicious $5.00 charge. I called the bank to get more info and was told that I was signed up for a financial service that the bank offers. I complained that I never signed up for anything and the person on the other end had the gall to tell me that I probably mistakenly “signed up by clicking something on the site.” Nonsense! I kindly asked to have my money credited back to my account, which they did, but was told that I have to go to the bank to sign paperwork in order to remove myself from a service that I never signed up for. Ridiculous. I loathe sneaky, money-sucking bankers who try to nickel and dime me.