Contact FitMyFoot

Contact FitMyFoot Support


Company Name:

About: The #1 at home source for custom insoles and sandals that rival medical-grade
orthoitcs. FitMyFoot technology validates the photos you submit in our
award-winning app, then digitally maps each foot with over 200 points to create
footwear that is truly custom to your unique feet.


 
  2025-08-22

FitMyFoot Customer Service 💢

Hard-to-find customer service info can be a red flag. Is FitMyFoot Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Wiivv Wearables Inc.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit FitMyFoot Website

Privacy Policy: https://fitmyfoot.com/privacy

Developer: FitMyFoot Inc.





Can I trust FitMyFoot app?

Protect your data and wallet. We investigate the developer's website (Fitmyfoot.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

3.6 out of 5

Hello? No products… No sale

2025-03-18

by Taipei Taipei

I have purchased multiple pairs of insoles and am generally very pleased. Thinking of buying a pair of sandals now. Unfortunately, the latest update of the app only has “Profile” and “Help” and a button to refer a friend. No longer possible to see the products, much less buy anything.
iPad app is the same/just as bad.
Why would I refer a friend to an app that does not work?
Is this company going out of business?

Terrible customer service

2025-03-19

by Sasharklover

If there’s an issue with your order, beware. No one is getting back to me from the company. I’ve uploaded the photos to the app, the app says it has my photos and they’re being printed, but nothing else. It’s been 5 days and the pictures are still in the first stage of processing. They’re not being printed, and I cannot find out why because no one from Wiivv has answered my emails or phone calls.

Waste of time

2025-03-20

by Psychicdaydreams

App says it has my photos but won't tell me anything about them. Website says I haven't made a foot profile and says I should use an app to make one that the App Store says doesn't exist in my region. I never got an email with my results, either. What am I supposed to do with any of this? I'm certainly not ordering from anywhere with this kind of shoddy service.




Have a Problem with FitMyFoot? Report Issue




Why should I report an Issue with FitMyFoot?

  1. Pulling issues faced by users like you is a good way to draw attention of FitMyFoot to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a FitMyFoot customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FitMyFoot.


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