Contact zennya health Support
Company Name: Zennya, Inc.
About: zennya is an advanced mobile health platform that delivers medical and wellness
services to your home, hotel, condo, or office, at the touch of a button.
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zennya health Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Zennya, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit zennya Health Website
Privacy Policy: http://www.zennya.com/privacy-policy/
Developer: Zennya, Inc.
Can I trust zennya health app?
Protect your data and wallet. We investigate the developer's website (Zennya.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Started with a promise, now a disaster
by Erickson Quijano
It's been 2 weeks and I can't book a massage with my favorite therapist. I'm thinking of not using the app altogether! I've been wasting my time waiting for my booking to be accepted. I've patronized Zennya since it's launched and I don't feel that my loyalty matters.
The ‘customer service staff’ explained that it’s because of growing demand. I don’t think that’s the reason. My favorite therapist had been available for like 3 hours and he’s not that far from me -but my booking was never accepted.
Then the ‘staff’ further explained that the therapist was out of range. Zennya has been decreasing that range. I was able to book that therapist for a good of number of times even if he was in that location. That conversation is pointless and will lead to nowhere.
Zennya app started with a promise but now is a disaster. The Zennya team will not go the extra mile (or even lift a finger) to console a dissatisfied loyal customer. They have a lot of reasons for the disservice but never take actions to save the customer relationship.
PS. I avail Zennya services at least once a week on the average - and I can freakin’ prove that! After spending thousands of pesos for Zennya, I feel I deserve some ‘going the extra mile’ customer service. I AM VERY DISAPPOINTED.
Faulty App/Poor customer service
by Tranq5
The actual services from the therapists are good, and I have no complaint. The actual app is faulty. The app froze and would not let me come off one of the sub-menus no matter how many times I closed the app and re-opened it. I decided to uninstall and then reinstall the app, but since doing this I have been unable to login to the app. The app assumes I'm trying to create a new account and notifies me that my account already exists and leaves me at the login page. I've attempted to contact customer service multiple times through texts and emails with no response from either.
It could be so good if they fixed a few things
by Arsmall222
The most ridiculous issue with this app is that they allow you to rate therapists, see their ratings, and favorite them but you can’t actually filter out low rated or bad therapists. When you’re matched with one and you try to cancel they quickly begin charging you for the cancellations. It has actually started to seem like a bit of a scam. It could be a phenomenal experience if they would fix this.. as it is I’m afraid this frequent user is going to have to go elsewhere.
Have a Problem with zennya health? Report Issue
Why should I report an Issue with zennya health?
- Pulling issues faced by users like you is a good way to draw attention of zennya health to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a zennya health customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using zennya health.
