Contact myKONAMI Support

by Minzippy

Like other slot games, they start you off with greater win odds but as your level advances they dial back and tighten the slots. (Especially when you up your bet amount.) Most recently I saved up my coins for three days only to have them disappear in under two minutes of "play". (One of those minutes was spent in a bonus round in which I won 0 coins.) Sadly, this is another cash grab app that preys upon people buying fake coins that are too weak to simply delete the app. And if these games are truly authentic then what I learned is to stay away from Konami slots in the real casinos. The only good bet here is that most of the good reviews are fake! And worst of all, it's so loaded with pop-up ads for buying coins and bugs that nine times out of 10, it crashes before you can even get into a game. Most disappointing app I have EVER had the displeasure of "playing".Don't WASTE YOUR TIME OR MONEY!!!!!!! And seriously what a load of garbage that this app shows nearly a five star rating when you read the first 10 reviews and the average rating is 2 1/2 stars. Absolutely proves that the "App Store" is able to be bought off to eliminate low rated reviews. Absolute PROOF! I have tried posting this review a few times and never actually saw it get posted. All of these companies involved are completely crooked and I should contact my local news company

by Podunkgirl

This game used to the bomb But they have changed everything and ruined it. This game is crooked. IT WILL CHANGE YOUR BET. it changed my bet from 18 million to 300 million yesterday when i checked the daily challenges. It also does this when you switch games, do the ticket machine or close a pop up. It has stole so many coins from me this way. It is now way tighter than a actual casino. When you open it your bombarded with 5-6 popups. I can deal with that except every time you switch games, go to lobby, check your challenges the same popups come up. Average over 400 in a gambling session. I am buying coins so why do i have to constantly close popups. They also are extremely slow coming up and often cause the game to crash. The daily challenges and events are a joke now. I spent 15 BILLION and was rewarded with 1.4 million. I only hit 3 bonus rounds out of that 15 BILLION betting 18 million a spin. 3 bonuses in 8+ hrs. None payed over 4 million. This drastic changes in this game make me think it has new owners. Ones that are ok with taking every penny you have and giving very little in return. This game used to bring me alot of enjoyment But now after playing you always feel cheated and depressed.

by Kolohlah

Starts off great with lots of wins and over time it’s less and less. Trap to make you think it’s you that’s a problem and not the system. When you write in to complain, all they ever do is use the excuse that it’s computer generated! Of course! They rigged the system to make you buy more!
Second issue is that MyKONAMI and Apple don’t take responsibility for the purchases. I’ve been charged more for purchases I didn’t make and when you reach out, they blame it on each other! Crap. They can’t synch it together or put a time-stamp on the purchases! That way the player can reconcile the purchases with ease and Apple and Konami will have satisfied players all round! So be careful when you purchase and check your billing statements weekly! I’ve written in so many times that both parties don’t seem to care! Finally, when you accumulate all the points for a reward, the hotels have a bunch of restrictions so much so you want to give up! SomeHotels can’t promise anything and can’t confirm your room requirements. All they say is that you’ll get a ‘run of the mill’ room, when you check in! Crap all round!