Citizen app not working? crashes or has problems?

Citizen Status


I have a problem with Citizen

Are you having issues? Select the issue you are having below and provide feedback to Citizen.




⚠️ Most reported problems ⚠️

Something else
64.3%

Crashes
14.3%

Not working
14.3%

Screen
7.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Citizen Problems 😠👌🔥

- no way to filter events

- no alerts to prompt user to check phone when receiving a text message

- deceptive premium safety service/protect service with no verification

  9 Reported Issues: 😵🆘🛟🚨📢

Liz
2023-10-29

The search and account icon are so far in the corners I can’t push them to get to the respective screen

Frank Horvath
2023-07-31

My app did not update to show registered offenders in my area. My wife's did, as well as my friends......what do I have to do,? I uninstalled twice.....updated my phone, still nothing.

Linda Protzman
2023-02-23

My family no longer receives any alerts in our area. Charlotte Nc. I know what's going on in LA and NY though.

Michael Moody Jr.
2022-10-07

Not Working,It’s Crashing.

Martha Barela
2022-09-01

cannot download app,Message says,app not combatible with my device. I had the app for ay least 2 years before this incident.

Michael Grant
2022-06-14

My location is not up dating.

Shari Likovic
2022-04-18

I don’t get notifications anymore every thing is turned on for notifications.

John Preston
2022-03-31

Im using Citizen app on an Android Moto G Stylus and havent had any issues in the past until recently. Whenever I open the app and try to view incidents in my local area, the map that appears on my screen doesnt show the streets in the map -it only shows a blank, black background, with red dots indicating where the incidents have occurred. However, when I try to zoom in on the map to see the exact location, the streets (like the actual lines in the map and the labels for the street names, etc.) do not render.

Scott Snyder
2022-03-24

I can't get past the page that offers you the opportunity to upgrade to PROTECT. Says swipe right to opt out....swiping right does nothing. I can't get past that page, and can't see my indecent alerts.

Showing 1-9 of 9

Have a Problem with Citizen: Local Safety Alerts? Report Issue




Common Citizen Problems & Solutions. Troubleshooting Guide



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at sp0n, Inc., developers of Citizen.


Verified email ✔✔

E-Mail: support@citizen.com

Website: 🌍 Visit Citizen Website

Privacy Policy: https://citizen.com/privacy/policy

Developer: Sp0n Inc.




About this app

Plus, 24/7 access to a trained Protect Agent who can help whenever you feel unsafe. this app notifications have urged people to evacuate burning buildings, deterred school buses from nearby terrorist attacks and have even led to a rescue of a 1-year-old from a stolen car. this app may notify you of a crime in progress before the police have responded.  It's meant to protect you and your community — please use it responsibly. NEW! 24/7 access to a trained Protect Agent who can discreetly help, silently monitor your live location and audio, alert other users, call 911, monitor heart rate through your apple watch and more.  Get real-time safety alerts and live video of incidents happening near you, updates on natural disasters or protests, and know if your loved ones are near a dangerous incident.  See friends on your Safety Map: Know their safety status at a glance and find out if (and when) they are near a dangerous incident in real-time.  Real-time Safety Alerts: Location-based notifications help you avoid potentially dangerous situations.  Live Breaking Video: Watch live video of an incident unfold from different angles or broadcast live from the scene.  In case of emergencies, this app also offers the Protect subscription to help protect you and your loved ones.  The most powerful safety app for today’s world.  You can turn on Ghost Mode to keep your location private at any time.  Download this app to feel safer at home or out.  No situation too big or small.  You can read the Terms of Use here: app.