Are you having issues? Select the issue you are having below and provide feedback to Citizen.
- no way to filter events
- no alerts to prompt user to check phone when receiving a text message
- deceptive premium safety service/protect service with no verification
The search and account icon are so far in the corners I can’t push them to get to the respective screen
My app did not update to show registered offenders in my area. My wife's did, as well as my friends......what do I have to do,? I uninstalled twice.....updated my phone, still nothing.
My family no longer receives any alerts in our area. Charlotte Nc. I know what's going on in LA and NY though.
Not Working,It’s Crashing.
cannot download app,Message says,app not combatible with my device. I had the app for ay least 2 years before this incident.
My location is not up dating.
I don’t get notifications anymore every thing is turned on for notifications.
Im using Citizen app on an Android Moto G Stylus and havent had any issues in the past until recently. Whenever I open the app and try to view incidents in my local area, the map that appears on my screen doesnt show the streets in the map -it only shows a blank, black background, with red dots indicating where the incidents have occurred. However, when I try to zoom in on the map to see the exact location, the streets (like the actual lines in the map and the labels for the street names, etc.) do not render.
I can't get past the page that offers you the opportunity to upgrade to PROTECT. Says swipe right to opt out....swiping right does nothing. I can't get past that page, and can't see my indecent alerts.
Complete guide to troubleshoot Citizen app on iOS and Android devices. Solve all Citizen app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at sp0n, Inc., developers of Citizen.
E-Mail: support@citizen.com
Website: 🌍 Visit Citizen Website
Privacy Policy: https://citizen.com/privacy/policy
Developer: Sp0n Inc.
Plus, 24/7 access to a trained Protect Agent who can help whenever you feel unsafe. this app notifications have urged people to evacuate burning buildings, deterred school buses from nearby terrorist attacks and have even led to a rescue of a 1-year-old from a stolen car. this app may notify you of a crime in progress before the police have responded. It's meant to protect you and your community — please use it responsibly. NEW! 24/7 access to a trained Protect Agent who can discreetly help, silently monitor your live location and audio, alert other users, call 911, monitor heart rate through your apple watch and more. Get real-time safety alerts and live video of incidents happening near you, updates on natural disasters or protests, and know if your loved ones are near a dangerous incident. See friends on your Safety Map: Know their safety status at a glance and find out if (and when) they are near a dangerous incident in real-time. Real-time Safety Alerts: Location-based notifications help you avoid potentially dangerous situations. Live Breaking Video: Watch live video of an incident unfold from different angles or broadcast live from the scene. In case of emergencies, this app also offers the Protect subscription to help protect you and your loved ones. The most powerful safety app for today’s world. You can turn on Ghost Mode to keep your location private at any time. Download this app to feel safer at home or out. No situation too big or small. You can read the Terms of Use here: app.