JustAnswer: Ask for help, 24/7 Reviews

by ZarNush

I used their services only 1 day and paid $5 for trial membership. I was told that I’d be sent a notification towards the end of my trial membership, before the actual member would kick in costing $28. I kind of subconsciously relied on the “notification” and with all the holiday run arounds, canceling the trial membership slipped through my mind. I never received any notifications. Long story short, I got charged for $28. I called their “customer care” and talked to a rep and to a supervisors trying to sort things out and explaining that I haven’t received any emails, and, if they ever sent me notifications, that probably ended up in spam box where I receive hundreds of emails a day (!). And besides, their previous emails at the start of trial membership would all arrive-in my inbox. And why their billing “notification” would go to the spam folder? I asked for my refund, but they kept running around the same square over and over and over again referring to “terms and conditions”. It looks like I’m not the only person with a similar complaint, and, this business makes money at the expense of customers’ confusion and technical malfunctions. Any serious business would have given their customer a refund in this situation, but they don’t. Unethical! Unfair!

by Chey122256

I wish I could give negative stars. The advertisement for this organization comes up every time I ask a question about a pet or myself in Google. I’ve fallen for it a few times, where it says I can talk to a specialist but doesn’t warn me it’ll be a cost. I go through the process of answering questions about the issue then get asked to join a membership in order to receive the answer. I never continued before but today, while searching for answers from a vet or anyone that could help me while my hamster was very ill, I signed up for the membership. & awaited an answer. They claimed it was on its way, “download JustAnswer to make it go faster” I did whatever was asked. I assumed since it was a 24/7 chat that I’d get an answer in a timely manner. It’s been all day, like 8+ hours, and no answer. I wish I would have known it takes 1+ days to get the answer or I wouldn’t have wasted time signing up. I took my hamster to a real vet & she died. Signing up for this was a waste of time. The customer service reps respond an automated message every time. Then after I complained, the chat wouldn’t let me send anything else, the bot just tried to bribe me with “I’ll transfer your question for a speedy answer, worth $50!”. Nothing but a negative experience.

by Puma4107

JustAnswer was absolutely wonderful. I started my 7 day free trial and got to ask a lot of great questions about items that I knew nothing about. Then they out of nowhere canceled my membership after 2 hours of using it. They said I was asking too many questions... even though the point of the website is to ask questions and nowhere does it say there is a limit to how many can be asked. I even told them I want to pay for a membership so that I can continue using the site and was told I just have to wait until customer service gets back to me in 48 hours. Customer service gave me a coupon to use to continue to go on the site that only worked with a computer which I don’t have, I just use my phone, so it was completely useless. Again, the site at first was wonderful, but their customer service is by far the worst I have ever experienced and I was asking so many questions because to be honest not all of their registered appraisers were good. One lady told me I had a crystal bowl when the item clearly wasn’t a bowl and I told her it was 5 inches thick. So just answer, if you have a problem with people asking too many questions, then maybe you should make sure your appraisers don’t give absurd reports for the sheer fact of just trying to claim as many items to review as possible to get more money.

by Honest JLO

JustAnswer is a complete joke/scam! Do not believe their only $5 a month and easily refunded if not satisfied! There’s no way to communicate with them and no phone number/customer service # if you do want to cancel or get your $5 back. They charged my card another $39 before the month was even up, but after looking into the wording, it states $5 easy sign up, but then in disclosure, it states $45 a month. I tried to cancel right after i asked the first question, because the person wasn’t even on the same page, and acted as if he helped me even though i was telling him he wasn’t giving me the correct information on the product i was referring to and wasn’t even advising on the correct model of scooter i was inquiring about. He then sent me a final message saying I assume I helped you and he would close our chat and mark it completed when i was telling him he wasn’t looked at the right product therefore all of his responses were not helping. other than the chat option, which seems like it’s all computerized as the responses are very general and they refuse to send any other options or even address the correct questions via their chat again, the only way to “feel” like you’re talking to someone who works for Just Ask. I will be contacting the BBB. Companies like this need to be exposed and held accountable. It’s happening all to often anymore, and it really needs to change

by PAJ

I was referred to this site by Apple for a question regards to one of their products and was told that the “technicians” at this site would be able to assist since it was after hours for their usual support team. I received multiple reassurances that the answer to my question would be in “another eight minutes”, etc., and that their “technicians were addressing the problem”- which persisted for 2:45 minutes, punctuated by multiple to re-checks on the status of my request during this time- all of which were met with the same reply - that the response would be soon. Finally, after 2:45 minutes I received a text from a “moderator” that perhaps I had reached their site / app in error ( although Apple connected me directly with them) and that they were not addressing the question, and apparently had no intent to do so! The epiphany that this may not be the correct venue to address the problem occurred to them at 2:56 am after they had been reassuring me since 11:45 pm that a solution was eminent! This gives them a very poor rating, in my estimation, for veracity, credibility, candor and integrity. The absolute paucity of courtesy, sincerity and verisimilitude was astonishing, which is what has prompted me to write this, my very first app review. Beware!

by Annoyed Teenager -_-

I spent $30 for one conversation with a vet because my bearded dragon is very unwell, I'm extremely worried and I can't go physically as it's the weekend. I've waited an hour to actually be paired with someone after talking to an assistant, and still haven't been, even after messaging the support person. They acknowledged that it was taking longer than usual, but I completely stopped getting any responses when I was trying to ask what was going on and when/if someone would be able to talk to me. I had to buy a subscription, make an account, download an app... under the impression that I would have 24/7 access to a veterinarian, like it says. I didn't know there was a chance that I wouldn't be able to talk to anyone at all, AFTER already paying and going through the whole process. I wish I was able to tell the assistant my problem and then get some kind of estimated time before choosing to pay money. Now I'm having to stay awake waiting for a response from someone, after working 3rd shift.. I'd really like to go to bed. At this point I can't tell if it's worth it to keep waiting and see if I ever actually hear anything, or to just cancel my subscription now and be out $30.

by Jeanpeders

Would be five star except I keep getting text messages when I get a response which is annoying. We have JustAnswer so just do response and notifications on app then 5 star as everyone of the people doing the appraisals have been grand Then after 3 days a glitch at JA occurs and my monthly subscription is canceled. Lol 24 to 48 hrs to research and reinstate even though account was debited. So they are paid & I have no ability to use. Another family member said probably part of their process since I was using it a whole lot each day for past couple days going through the family’s estate. Possible for sure but definitely resolution with this company is a Zero star! Finally 3 days later they respond and finally they tell me to use it and I won’t be charged and so I used it once and I’ve been charged $22 and just got another $28 charge. I’ve contacted the better business bureau, my bank refuting the previous charges and will refute these new ones with the email stating I won’t be charged! This company is a ripoff and I have fwd. everything to my lawyer & since he’s the family lawyer this will fall under his yearly fee. Don’t fall for this scam!

by Gghhaallqqoi

Don’t use JustAnswer. For more than once, I have made terrible decisions, some are life decisions, due to severely biased information provided by irresponsible “law educators”. They usually curse and humiliate you in a very rude way if you want to clarify what is vague in their replies, or point out that their answer is inconsistent with information you happen to have verified elsewhere.

The customer service does nothing to such kind of things (at least I never received a call back telling me what they did), instead you continue to be charged multiple times, because you had to stop talking to the rude lawyer and switch to open another question, while at the same time, JustAnswer automatically switches you to another lawyer and charges you when you’re answered duplicately several days later.

Some lawyers seem nice, and compliment you or share some limited emotional support because you’re in trouble, but in the end, after getting a five-star from you, very likely you will find their answers are wrong. If you go back to confront them regarding the misinformation, believe me, they will be just the same rude. I used this when I newly arrived in the US for my school. It was absolutely a nightmare experience.

by ELHyman

The service itself has been extremely beneficial. I’ve found a majority of the appraisers I was matched up to be especially helpful.

The application and website, on the other hand, seems to have bugs and glitches. I was kicked off the service and my membership was deactivated after less than two days. When I contacted the company through the chat, and explained twice that I did not cancel my membership, but the site said my account had been canceled unbeknownst to me, it did not process what I was saying and decided to cancel my membership... again. So I called it quits for the time being. I didn’t feel like explaining the situation for a third time.

JustAnswer is better than the site when it comes to UI and ease, but it doesn’t allow for edits, which would be helpful and it decided after I used it numerous times that I wasn’t even supposed to have access to JustAnswer on the trial. So I don’t know. It was great and then it took a turn real fast. Almost seemed like I was kicked off for asking too many questions during the trial, but from what I understood, it was unlimited. Maybe I just broke the site. Oh well.

by Frustrated CPAP USER

UPDATE: I am just going to put the money aside for this valuable service, if not every month, maybe every other month. I have a complex medical condition and often need answers and this service helps me to avoid calling on call doctors when I just need some general knowledge and can’t find it by googling. And sometimes I have a maintenance issue and my maintenance girl isn’t responding to my text. I can find out how urgent anything is using Just Answer. I think I have found the place to get answers to my endless questions. Below is my original review but my opinion has changed since I have been allowed to continue using the service even though I was not going to keep subscribing. I guess I’ll resubscribe.

The information from experts is extremely valuable and it helped me especially a couple of days ago when I didn’t know what to do with my portable AC draining water all over my carpet. An HVAC expert gave me a recommendation that stopped the leaking and I was able to run the AC until my family picked me up a more suitable window unit. It was during a week long heat wave and going without air conditioning was not an option for me. That said, I can’t afford $29 a month. I have enough credit card debt.

by My Third Name

At first I had an attorney who totally ignored me. I only gave her 3 stars & rightfully so. So it was a rocky start. Besides that first bad experience I have had only good experienced attorneys.
Then today I tried to get into JustAnswer and I told the receptionist or whoever that person is at the intake desk I think it’s a virtual assistant but I kept asking a question because she wanted to re-charge me and I have already given them nine dollars so I kept asking her do I have to pay again? I have paid and she just would not answer my question! I said do I have to pay again and she ignored me and then I said it again and then I started to write just answer my question and I couldn’t get an answer and I don’t know why. That put me in an awful mood cause my day has been nothing but problems all day and I did not need any more. So what I did was I went in the back way, not really but I went to where I asked the question before and I just asked the question. I don’t know why I could not get the intake person to answer me but it was very rude.

by Confoundry

What (for me) is a rather pricey app has definitely provided some great information. However, the recent adjustment to a Chatbot greeting renders it impossible to pre-choose your expert category. Also, they will close you down for asking too many questions at once (regardless of your cumulative activity) or asking multiple questions that are worded similarly, even if they are not about the same thing. Also, the quality of the expert can vary. Most are very knowledgeable, fantastic communicators, but I have run across the occasional person that is either actively trying to inflate their intake, telling you what you want to hear despite the accuracy of the info, or don’t even write a full sentence with zero information. That all being said, I would still recommend JustAnswer and service, depending on your needs.
Addendum: even with tipping the experts, I have found my account terminated again, requiring $35 per question. The “unlimited questions” aspect really needs better definition.

by Estonian9

I have a very small Etsy shop where I sell vintage and antique items and this has been fabulous for getting info about some of the items I struggled to find info about. I like that you can post and anyone can answer your question, but I can also request a member I have had a prior experience with. Once I didn’t get a reply for many hours, so not sure what happened there (my preferred expert was unavailable), and the expert didn’t answer all my questions, but other than this one time, I have received useful information. Also, paying a large monthly fee is tough for me as a small business owner and my use might not be regular enough to make it worth it. Still, better for me than a fee for every use. Once business picks up on my end, it may be less painful for me financially. Overall, it’s a great idea and I may consider using it in an area other than antiques.

by Adashak

It’s wonderful to not have to wonder about things that a true expert can answer in minutes. Just about any category you can think of is covered. As for the price, you could never get legal or counseling or medical advice for that. Plus, you can ask any amount of questions you want, but only to an extent. I found recently I was out of town at a fair and needed appraisals on items before I bought them. I was asked to pay for each one. It took a while for someone to finally tell me I was asking one expert too many of the same type of questions. Well? That’s what they are for? I had to pay for each until my next billing cycle!
One thing about JustAnswer I don’t like is the inability to search other questions before I ask mine.
Secondly, I can’t request the type of expert until I type my question. I would like it to be more like the computer version.

by Ikwisatv4life

I've sent a few $ tips for exceptional help, but as it's sometimes several months between contacting various this app staff, I can't remember who I've tipped, how much, and how often. Please reply with the URL for the location on your site where I can go to see my "Tipping Activity" (if it exists). If your site doesn't currently have that facility, please consider it and if you add it, make it logical/visible, like under "Order History", and maybe change the name to "Order/Tip History". Another place to put a "TIP" link would be on the Message/Chat Profile located on the left side bar and add a link below the "# satisfied customers" verbiage that says "Tip History".

I think your "Answering Staff" would probably appreciate this subtle (near subliminal) encouragement to your subscriber/members to consider/think about tipping an expert when a job is well done. I personally would appreciate the landing page for the "Profile" hyperlink include by date individual tip $ amounts, as you do with "Order History", with a Sum Total at the bottom, and for the Overall
"Order/Tip History", the individual "Expert" Tip transactions of all Experts tipped, with a Sum total of all tipping to all staff.

Let me know if any of this facility is already extant on your site, and if not, is there any receptivity, preferably probability that the functionality will be added in the near future.

by Myelomalacia

I have been a very satisfied member of this app‘s for almost a decade. I recommend it to friends, family, coworkers, and acquaintances. Almost always I get superb answers to my questions. The researcher Michael is by far the best researcher I’ve ever known or known of! He’s always extremely prompt, and very courteous with impeccable, social graces. Michael’s answers are always very thorough and extremely helpful! One concern I have is, I will press the category for example a neurologist. However, I will get a family doctor instead. i’m not saying that the family doctors are unhelpful almost always to the contrary. however, if this app advertises a particular specialty, then I believe thay need to abide by it. I would be most grateful if someone from this app customer service would tell me why that is the case. I don’t like being misled or misinformed. Enclosing I absolutely believe that this app is an incredibly helpful service and I fully intend to most heartily recommend it to anyone who will listen to me. I am most grateful for this app‘s excellence!

by Pepsibut

We started our membership during a very stressful moment cuz our ferret ate the soap strip off of a razor & it was at a time no one was awake & we didn’t know if it called for emergency action or more of a relaxed ‘watch & wait’ approach. We tried to look up info on poison control & found it would cost $85 just to ask a question. Now we will will spend every last penny we have to assure our pets have proper care, but because we do not have much money at all we need to be very careful what we spend it on. I called an emergency vet service & they said they cost $195 just to come in & then it would of course be much more money as they ran their tests. My daughter & I were trying not to panic while we researched what to do, when we came across this service. For a reasonable price we could not only get our urgent questions answered, we would have a whole month to continue using this service as needed. So we decided to sign up & so far we have not only found this service to be very useful & helpful, we are thinking of joining it for our professional purposes

by TLVWTGE

Got my legal answers to a complex question within 7 minutes and had a thorough conversation with an expert for 20 more minutes, all for under $50 dollars. Had the option to receive a call from the lawyer for an additional $60, but my question was answered without the need for that. I have tried to contact six law firms on this question for three weeks without any resolution, and I waited a week to post my question on Just Ask. I wish I would have asked it on Just Ask sooner, it would have saved me a lot of stress, overthinking, and late night google searches! Highly recommend this platform. It is so easy to use, the response time is fast, the expert I spoke with had 30 years of experience, (#1 Legal Eagle is an extremely knowledgeable expert on this platform,) and was able to answer all of my follow up questions easily. They even send you a text message of the responses so you don’t have to log in to review your answers quickly. I will continue to use this service in the future. Worth every penny!

by Udon'tknowme444487

JustAnswer is so great I found it from a google search. $5 for the first trial week and you can cancel anytime. My cat has worms and heart issues and had an accident that I needed a second opinion on. The Veterinary Nurse who assisted me was super sweet, gathered all the information she could, and wrote me a multi page recommendation of what to do for my cat. I’m talking 5 things I need to do at the vets office, cardiologist office, long term preventative care, as well as instructions on how to get him to eat normally, otc meds I can feed him in the meantime, links to articles on how to dose this medicine for cats as well as how to get them to take pills. She even wrote out a ten day diet plan with multiple alternatives depending on what I have access to to hopefully keep him from throwing up. Super sweet woman and she made my night go smoother. She even offered to help me find a vet near me. After cleaning diarrhea and vomit up all over the house on the carpet and stairs and off my cat and comforter only to find worms I thought I’d be in the dark for days until I could see a vet. Thank you for JustAnswer!!

by PurelyObjective

So this is a sobering realization; for the last 25 years or so we’ve all gotten used to half-a—ed answers to everything by subjecting ourselves to the Worldwide Quorum Of Unqualified Opinions, so when you actually have access to trained people who go directly to the solution, and in most cases are far smarter than you in their field… it’s disorienting. I’ve asked several questions from extremely qualified people and their answers were so elevated that I actually had a hard time realizing that they had actually answered the question in such a sophisticated way that I was almost in capable of understanding their answer. That’s a difficult admission to make but one was a physician and two of them or manufacturers trained mechanics. Some thing about which I have no knowledge. However, this is pro level advice you’re getting. This is quite possibly the best information on the Internet. Buy it. I struggled with my wife trying to figure out the solution to the pain in her arm for over a year and we talk to a doctor for about 15 minutes here and he directed us to give ask the physician were saying to do a certain test and that test lead us directly to her problem and she is now pain-free. For $30 a month. I would have given them $5000 for that information.

by SpellTale

I ranked my service with just answer as one star because I was not happy with the answer I got and how I felt my situation was handled. I gave the attorney one star and I’ve just now got off of the phone with that specific attorney and that attorney deserves a minimum of five stars. If I could give this attorney more than five stars I definitely would. The attorney was sympathetic to my complaint and addressed my issue that I had with her and the just answer service. After I just received one on one, person-to-person service from Attorney Simmons, Esq, I will gladly change my initial writing star to five stars and that is a rating well earned. Just answer is a few glitches but they are always making changes and I will continue to use their service specifically because of the response I received from Attorney Simmons. If you have a legal question this attorney should be put on your favorite list because they are on mine now, Sharon Strandberg, a no-longer misinformed customer

by Victor Paul Buffington

I served 14 years on active duty in the US Army. I served another 8 years as a defense contractor. I am permanently and totally disabled from my time in uniform. I obtained and maintained a TS/SCI Clearance from the age of 18 until my 40’s. A TS/SCI required multiple polygraph examinations. My clearance was even higher than a TS/SCI. I had multiple Caveats above the TS/SCI, G/B/L, including multiple VRK’s and even “Eyes only” access.
I don’t even have a parking ticket and I don’t even drop my cigarette butts on the ground. My (paid for) attorney, Jesse Scott, coerced me into accepting a plea deal without the information necessary to make an informed decision, after making a deal directly with the judge.
I have issued 4 CRITIC’s in my military career. Jesse knows what that means. Most Intelligence Officers will never be in the same building with a person responsible for a CRITIC. I issued 4 if them. It is the highest level of message that can possibly be issued in the Intelligence Community. My 4 CRITICS were in the hands of the President of the United States within 10 minutes!
The legal advice I received from JustAnswers is crucial to my defense. I could never possibly thank JustAnswers enough. But I will try with a simple “Thank You.”

by Selyseg

To all the doggo moms out there and honestly just anyone in general I HIGHLY recommend JustAnswer. I first used it when I came home and discovered chicken and or beans had chewed up a febreeze bottle. Not knowing how much they consumed I flipped out because we don’t have an emergency vet here and it was late at night. I googled febreeze poisonous to dogs or something and found JustAnswer which put me in contact with a veterinarian for $15. The vet after asking some follow up questions assured me they’d be fine and maybe just a little tummy sick. My second run in with JustAnswer was for myself as I was having an allergic reaction to something. It was again too late to go to urgent care and I don’t have a primary doctor here so I put my question out in JustAnswer along with pictures of the reaction I was having and was matched with a dermatologist who helped me figure out what was going on and how I could treat it easlily with over the counter meds and even just some home remedies.

Seriously, it’s a great app. And has saved me hundreds of dollars so far.

by Jeremybondsf

This is a great service that has helped me get answers to life-impacting issues and questions not easily answered by just googling around. Of course answers are only as good as the expert answering them, which bears analysis and vigilance as you go. In my experience there are many good experts who listen and understand your issue, ask clarifying questions when necessary, and deliver useful, actionable insights. The occasional less impressive responses can be irrelevant or unfocused, or can read like a paste from ChatGPT. (To which I think: really? I could have done that myself!) Fortunately these are relative rare, and the service offers a very welcome “second opinion” option which can save the day.

There is an impressive range of disciplines represented among the experts. I have used experts in law (various sub-disciplines including employment and family), medicine, veterinary medicine, etiquette, and electronics, to name a few. There are lots more I haven’t tapped into yet.

I have seen varying subscription terms offered for this app and advise shopping around before committing to one. A monthly subscription with unlimited questions can be a fantastic value if you have lots of questions and get valuable answers from the service.

by Loriinlbc

This is my second time using the service and I had a wonderful experience with two different attorneys! I have a LOT of questions and jump
Around with trying to find answers and help as I’ve been through a horrendous experience with a slumlord who was very dirty figuratively and literally. Unethical doesn’t even cover it she was dangerously negligent as an owner. Renting to me with my disabled son, later two. That situation had caused illnesses and more. Then I moved and rejoined when my new location became not as bad yet every time I need something it’s dismissed or twisted to put back on me like Deal with It and won’t spend anything to fix anything. In addition I have a disabled son and he falls under fair housing for situations. I need to figure it out yet they are there on going and help me even if I ask a LOT and daily. I don’t know if I can afford the fee monthly yet it helped me out right now and resources links .. I need to scroll through and save!

by ZzzZzz3541987

Totally worth membership. I’ve asked numerous questions about two different species of pets and have had great exchanges with vets here, a great many vets as with second or third opinions available to me it’s like 30 days of vet visit’s at the palm of your hand (or a telephone call if you prefer it) It’s been so handy. I randomly walked out of a store with a free & very sick betta. I had no idea how to help it. I didn’t think it would survive. I was so relieved and grateful that I found this site. I was scouring the internet on how to care for a sick betta which pulled up an exchange from this site. I signed up and the same day I had treatments explained to me as well as what was happening to the fish and what I needed to do for it just by my description and observations and the photos I sent in. The fish healed. I took up talking about my cat. She has allergies. I spoke with six vets and they all gave the same treatment plan for her food allergy so my heart was at peace knowing it’s the best thing and only thing that can be done. She needs a hydrolyzed protein diet. It’s so convenient and practically free if you think about the cost of irl vet appointments. I’ve had a great experience with vets and I am thinking up anything I can to ask experts from other fields of study.

by Evolution Of An Adam

I found this app as many people presumably do, in desperation after spending hours upon hours trying to find answers to questions I had from the Internet, to no avail. Thus far, I have been able to ask legal questions and mechanical questions, allowing me to get direction and even troubleshoot my lawn tractor. The experts which I have interacted with have all been extremely pleasant, kind, and patient. They all give genuine, detailed answers that I’m looking for. I paid the subscription fee, hesitantly at first, hoping I might get the money’s worth for a month. Now, I can’t see myself canceling this subscription. It saves me hours upon hours of trying to find answers online where I generally only get advertisements. It gives me a place to find experts to help me troubleshoot even if it’s at all hours of the night. Just answer is absolutely a must have for anyone who wants professionals of all realms on their side. None of the headaches, all of the answers.

by Aahheerrtttt

My experience and perspective of why I tried the service and subscribed immediately.
I have a complex cross border estate (USA, UK, France) and within the USA, multiple probate jurisdictions, each having different rules by state within the federal context. The federal or national context determines tje cross border tax treaty and probate precedence and acceptance. (That’s the short version believe it or not). This service allows you to ask within a specific country but also allows you to reach experts IN OTHER COUNTRIES also. One single question I asked about à Will filing as an example resolved an issue that was unusual, and had consumed several hours of attorney time without resolution. I asked on the site, had an expert answer and a link to the proper form. With that proper I
Formation I was able to conclude that matter on my own, self filed (pro
Se in the USA). Saved me thousands and enormous amount of time. And a high degree of self satisfaction. I have had other questions answered and remain
Pleased. I even asked a question today- non legal- in the entertainment category and was given a good curry recipe. This is a super experience and I hope it is for you too. I think they offer a free trial which I skipped. Best way to see if it is right for you? Just ask. lol.

by ~Virg

We all know vets are extremely expensive. I have a kitten in the hospital now approaching $4000 of cost. Sometimes it’s unavoidable but JustAnswer allows for you to have the knowledge to make that decision. I have a chihuahua who has been destroying her ears for the last month. Dr. Maria asked all the right questions and asked for pictures to properly diagnose the problem and provided me a course of action that has given me peace of mind and Queenie comfort. Within a day, the treatment has significantly improved the issue and I just couldn’t be happier. Dr. Maria has followed up to check on her and provided comfort and reassurance that she is there for any further questions and issues. At the price of half an office visit. You can avoid exposing your pet to any potential viruses they may encounter at the vet. They will direct you to the physical vet if the situation requires it. You can cancel at anytime and still have access for the remainder of the month. Highly recommend.

by Halfthrottle125

JustAnswer is easy. You just ask a question and JustAnswer finds out what type of expert you need. Then by phone call or just chat through text, these experts can really solve your problems. I’m very new to the site but so far I fixed a washing machine that would not spin up to top speed by replacing the Hall effect speed sensor for 15 dollar part at local store. The guy was there the whole way and now i just got legal advice from a lawyer that helped with my unemployment benefits. Im going to keep my subscription for a while longer. It’s already mid summer and I still have a lot of projects that need done. It is fast and easy. Lawyers, doctors, Veterinarians, mechanics, like a 150 different areas. I really like that I have simple access to this many experts. And so far all have been patient and able to dumb it down for me without making me feel like the “village idiot”. There’s a lot of things out there you can do on your own once you get a push in the right direction. I’m more of a DYI type. And a lot of time to pay someone to get something done isn't alway a lot of their labor. You are paying, most times, them for what they know. Which is fair. Im not complaining, but I'm just a cheap. So far im ahead of the game with a $15 washing machine repair, and got my unemployment paid before most people at work. Yeah I got my wife fooled, I got her thinking I can do anything! Haha!

by Pet Parent Must Have

I’ve had two instances where I wasn’t sure if I needed to go to the ER vet not. You google and pretty much everything convinces you your pet is dying and your the worst pet parent to ever exists. This last instance I did go, and there was no one to see me because they didn’t think it was serious enough but I knew my dog was in pain and I didn’t know how to help her. The vet tech couldn’t tell me anything and said they could t advise me because they weren’t a vet. It was 5 AM, there wasn’t anywhere else closer to me, and I remembered when my last debacle (oldest dog who will eat anything are weird berries growing in the back yard and got Uber bloated) I had downloaded and bought JustAnswer. I described my dogs breed, age, general health / vax status, the issue with her paw (weird mass thing that popped up) and uploaded a picture. I was connected with a vet who was reassuring, concerned for my dog, and provided me with likely (non google your dog is dying you awful human) possibilities, and that I should follow up with my vet under normal hours. Until then here we’re some things I could do to make her more comfortable and keep it from getting worse.

It’s really reassuring and helpful to be able to talk to someone when you don’t know what to do and it’s an odd hour and it’s not a normal call and wake up your best friend or relative question. I’m really glad for it.

by Jewjew17

I certainly wouldn’t call myself an average girl & that goes along with not having ordinary questions. I like to dig in & really thoroughly figure things out. it’s prevented me in the past from seeking advice and asking others opinions. I didn’t want to bother people for what I thought were silly questions etc… for whatever reasons I had I was glad to find JustAnswer. Has a large array of experts in any field you can think of. I haven’t found an area that couldn’t be provided for. with that being said, it’s been very easy to navigate and find who you’re looking for. I’ve definitely found JustAnswer to be everything I was hoping it to be. I’ve got my favorite experts right at my fingertips now. For instance I own chickens, cats, dogs & reptiles. At any given moment something can & has come up with having a wide array of pets/ animals. As we all know, you can’t always pick up a phone and call your veterinarian with a question/concern. With JustAnswer i’m able to send in pictures and thoroughly get answers to my questions. Then I can make an informed decision if I need to go in person to see my vet. You would have to try JustAnswer and see how irreplaceable it has been.

by TechI3m@e

I’ve received answers about landlord-tenant laws while being a landlord. These were real practicing, well-qualified, and established Lawyers. I’ve received advice about my Health, Dental, and other specialized health-related questions. I have now become a DIY-er in almost every aspect of my home, from electrical help, to pool maintenance, and every other aspect where I would have hired someone before. I have also received answers about what kind of food delivery service is best for my 2 cats. For just about any questions in all categories, I’ve saved a ton of money by getting advice from real-world, working professionals. This would have gotten extremely expensive had I gone to a business to ask these questions. Why not search for all of this information in say, Google for example? Because every link in Google for a recommendation states that they are paid for that information so I just don’t trust it that way.

by AlwaysHopeful2020

Anything you say on this site can and may be used against you in a court of law. Be very careful about what you write. There is not enough warning about the lack of confidentiality. Unknowingly, Putting someone’s name, address, place of employment, telephone numbers , etc to explain your plight may leave you open to law suits which may cost tens of thousands of dollars or more. You may lose your life saving s, your home, your family , defending yourself in a court of law. If you do not want the world to see your questions and your thoughts do not write it here. Your questions and statements can be seen by anyone. I wish I had seen this before I said one word. Now I have to begin the laborious task of having personal information removed from the public forum this app has. I have no idea at this time what the outcome of this horrible mistake is going to cost me In the end. Listen to my cautionary tale because this may be the only warning you will have for the nightmare ahead. .

by Tina8377

Barbara was my expert for a very important tax question. She was so fast and spit on, and truly took my worry away in seconds. What a great company with amazing other experts about so many different everyday issues. As a Structural Engineer my day is long and hard so to have something bothering you and needing a solution isn’t a great thing when your sitting 75 stories up in a TowerCrane.. lol My Expert answered my tax question and gave me proper forms answering that same tax question. I immediately got me a monthly membership at a fantastic price for say a legal question my attorney would charge me 150 to 200 bucks for his time. Just Answer got me more information then my tax accountant at yet another high rate and the forms that show what IRS says on this or that etc.. I recommend this amazing app and I truly would recommend “Barbara” as the tax expert..
if you don’t have JustAnswer, save yourself headaches and get JustAnswer.
Respectfully
A very Happy Engineer/Tina👍

by Pprmntpady

We were frantic watching our 4 year old pup going through seizure after seizure and having no idea how to help her. Yes until I found Just Answer The Vet gave us his advice and within an hour we all were a lot calmer. He helped us make it through the night
We spoke to our vet this morning and he adjusted her meds and he feels there is no damage to her body only the stress of having so many so close together. He said there other meds we can try. My husband is 77 and she never leaves his side so we agreed to try, we just don't want her to suffer. We have a Bichon and a cat all the same age as her and it was very difficult for all of us to watch. I am very grateful for your help. It was so comforting knowing someone was there with us to help us through the night
We had made a decision to put her down out of desperation and now we have hope we may be able to manage her condition. We will be forever grateful for your help. Thank you so very much.

by AmyLJones269

My cat had to stay with a family friend while I went on vacation and when I picked him up he was sick. I thought maybe it was a 24 hour virus or just him being in a different atmosphere. Well, 5 days later, he started throwing up and pooping blood. I called his veterinarian and the receptionist wouldn’t/couldn’t give me any information on what to do and said I needed to bring him in. I had to pay an extra $150 bc I got there 3 mins after hours. They basically gave him fluids and sent us on our way. I googled the symptoms and started panicking. I found this website and thought it would be a waste of time. Anyway, I spoke to an actual veterinarian and she was awesome. Told me what to do and how to keep him hydrated and explained in detail how to care for my cat and told me to take him back to the veterinarian if he wasn’t showing any signs of improvement. I highly recommend this and I really appreciate her taking her time to talk to me.

by Amber19799

I suffered serious injury as a result of the care I recieved from a medical professional. Steps were skipped throughout my treatment, unlicenced people designated to take part in a very delicate issue, and without the experts on this website I never would have discovered the steps that were missed or other important details around my treatment. My ability to ask unlimited questions gave me an open door to get my questions answered, and all of the experts on the site are just amazing. My most favorite I must say was Dr Behere, because he always had my best interest at heart. If he could have done more. I know he would have. He always told me the truth. Even when it wasn’t always what I’d wanted to here, but as time continued I feel the experts became familiar with my paticular issue and were even more able to help me because they knew my situation, and for anybody in my shoes this was a true blessing. I’d only wish I’d found them sooner.

by [: Samika~San :]

I needed help with a question about my dog which turned out to be an allergy. My vet was closed for the holiday and wasn’t sure it was something urgent needing the emergency vet. The website paired me with a licensed veterinarian, and started the conversation right on my phone through my text messages. No funky chat rooms and no fuss! He was very friendly and once I set a couple pics of the affected area he quickly eased my mind as a first time dog owner, letting me know that it was most likely an allergic reaction to something, asked a few questions and gave me great tips and suggestions! It’s so nice to have someone with experience answer your pressing or urgent questions, something google can NOT do. Even after looking at countless articles I still wonder, but this definitely calmed my nerves and I can save $50+ going to the vet! Her condition is already clearing up! Thank you just answer!