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Spoke to Pearl yesterday 4/14/2026, charge of $5.00 to answer a question on yahoo acct. To day 04/15/26 have a chg of $70.00 on my acct. called 800 240 1379 a scam call. I need refund of $70.00, notified credit co.. on chg.

You are making unauthorized charges to my debit card. Refund 65 dollars twice.

I was charged $65 for membership that was canceled right after I received my help. Can't talk with anyone about it except the fake customer service lady. Guess the next thing is to talk to my bank.

I used your service once last May with no problem. Now I keep getting fraudulent charges in my bank account. Changed cards and passwords. Can you take my name out of your system?

Hi,I asked for help reseting my email password, and was told by Pearl that there would be a 5 dollar fully refundable fee,so i gave her my visa card number. I did get help,but then found out that my card had been charger 95. dollars. The visa people want it worked out before i go to disputes. Why was i charged this fee? If i had know there was a charge ,I would have gotten my brother to help me, and I would not had given you my visa card number. Hope this can be resolved. Thanks Ron

dispute charge to my American Express account of $149.00 posted on January 14 2026. Today I tried phoning on 1-800-735-0756. I was told to wait, the line then went quiet. This is the second time I was left with no help, Not happy

you took 38.00 out of my bank want it back now

I was talking to Pearl a few minutes ago ,l like to speak to her again

Dear Sirs, you have taken £28 from my account without permission, i have not signed up for your services and want a refund before i report this to my fraud department, this is not the first time, after refund, remove me from your mailing list, thank you

Transaction ID--1230202AF01FPYG1 and 1230202AN02KDST3F I was billed for these 2 transactions and did not use your service or receive any services from you.

Used your service once a few months ago but there is a $40 charge on my credit card today December 29

This JustAnswer website is awful! The AI Chat robot does nothing but repeat same questions over and over - can't get help thru chat, no email or phone number listed on the site for Customer Care!! They are charging my account monthly since July!! I never authorized this - I need a refund of all 6 months of $46 charges immediately.

Can’t log in to cancel membership. Plz call me at 8089278151

MY CREDIT CARD IS BEING CHARGED MONTHLY I HAVE NEVER SIGNED UP WITH YOU GUYS THIS IS MY FITH REQUEST NEED CRDIT TO BE PASSED FOR AUGUST SEPTEMBER OCTOBER AND NOW NOVEMBER MY CREDIR CARD NUMBER 5520 5784 4174 9822 THANKS DON HAIRS

I was in contact with Andy Tech, Jaime Park and Pearl Wilson by mail the whole afternoon and only get automatic replies. Please let them send a collective answer and please send me a confirmation of receipt of this message.

I had received a confirmation email from you on Sept 30, 2025 that I had successfully cancelled my subscription. Yet on Oct 30, 2025 I was charged again and had to cancel yet again. I should receive a refund from you for October.

I was just charged $65 for nothing. I used you all one time I paid five dollars and it was the worst service I’ve ever had in my life and I told you all that so now I get charged $65 I want it reversed? I want my money back

have tried several times to get my $65.00 refund form you using your chat. I have not gotten any response from you I NEVER SIGNED UP FOR THIS SERVICE, I want my refund back. I think your company is a total scam!!!!

I have cancelled my subscription on 07th September & still you have collected payment. I want a full refund of £30. Also, remove my bank details from your database.

I just received an unauthorized charge of 45.00 on my credit card. Please recredit my card immediately and remove my name from your database Thanks

Wish to cancel subscription

THIS WAS A J O K E ! I EXPLAINED MY ISSUES 3 TIMES AND NOTHING. I EXCEPT THE $5 CHARGE THAT'S REFUNDIBLE BUT NOT THE CHARGE OF $45 FOR A MEMBERSHIP THAT I DON'T AGREE TO. YOUR CUSTOMER SERVICE ISN'T AS GOOD AS YOU MAY THINK IT IS. MY CAPITAL ONE CREDIT CARD IS WAITING FOR ME TO ADVISSE THEM OF THE SITUATION IS LOOKING LIKE FRAUD. PAY ATTENTION TO ME WHEN i'VE ASKED 4 TIMES TO CANCEL THE $45 CHARGE, DEALING WITH YOU WAS A B I G MISTAKE. I'LL BE WAITING TO SEE THE REMOVAL OF THE $45 CHARGE. ~ ~ ~

I never authorized any charges with this outfit. They are thieves and I am reporting them to BBB.

I never joined Just Answer. I wish to not be refunded BUT to cancel IMMEDIATELY

I would like to unsibcribe this app it's taking my money for no reason

I would like to cancel this debit lm not using it don't know how l did this and it's taking my money R599 per month

I did not authorize this payment. Cancel immediately. I authorized a $5.00 refundable amount to have a tech call me. They did not call, so I am refusing any payment from you. Cancel immediately. Start date Oct 7, 2025 Billing ID I-WD2NN69HYVR9 Invoice number 137954328 Payments will be made every month Payment details Initial payment $0.00 Regular recurring payment Payments will be made every month Amount due each cycle $48.00

I have 2 charges to my credit card. I have never used your service and like others think you scam innocent people. I want my money back. Please have a living person, not a bot, contact me. I will give you 24 hours to get back to me before I notify my bank of this issue. Thank you

DO NOT JOIN JustAnswer they tricked me into joining and when I realized that I cancelled that same day. Since then they have taken 55.00 out of mo acct 2X. You can,t contact them the chat feature only says we answer only technical questions. They are RIP OFFS. They owe me 2 months STAY AWAY

I have had a bill for £35 and I have not agreed to this. I would like a refund otherwise I will have to get in touch with my bank

I have seen on my credit card records that Just Answer has been debiting my account by £35 monthly since May 2025. I have not scheduled this monthly payment. Please stop this payment immediately. I need to speak to someone from Just Answer regarding refunding this amount as I have not used this service during this time.

You charged my bank account for $5.00 and again for $42.00 and I do not have an account with you and have never used this service. I see that there are multiple complaints about similar experiences. Refund my money or I will take legal action. This is fraud. Cheryl Gehweiler

I already successfully cancelled a monthly sub of €39 Now a company called Xpendy are seeking a payment of €9.95 to cancel this sub It makes no sense as the monthly sub has already been cancelled My current account was debited €39 and subsequently credited with €39 when I sought a cancellation Can u sort this out with Xpendy or I will have to contact the Irish fraud squad Michael O Mahony 0863727101

You are charging me £35/ month for a service I dont want, Please stop.

I like to unsubscribe to this app.

I never asked for a subscription, don’t charge my card again. I will be reporting y’all.

I never received an answer or chat with an expert. The $28.00 charge should be refunded.

Chcę wiedzieć dlaczego mi strącacie co miesiąc pieniądze z karty. Chcę to anulować. Jestem emerytką z niewielką emeryturą i nie mogę sobie pozwolić na taki wydatek. . Nawet nie wiem na co te pieniądze idą. Proszę o szybką informację,

I canceled my subscription but was charged $65.00 anyway!!!! Why???? I need an answer for this! It showed on screen that I canceled and now I need to know Why. Please credit my account and send me proof! Thank you!!!!!

Contractor did not fix the problem even though he was paid. I want him to fix the problem or return my money

Contractor did not fix the problem even though he was paid. I want him to fix the problem or return my money

I never authorized payment for your service.

I have 9 charges for 53.00 in my bank account. I did not approve any of these. I do not want to be a member. Please remove all the charges.

I gave them 65.00 plus $5.oo I thought I was getting help for a month only to find that I could not contact them again.

You people the thieves. I have a charge on my cc that i never charged . the person from the phillipins said that you didnt charge me but it is on my cc. you so called supervisor is tooo busy to pick up my call .HORRIBLE COMPANY NO ONE SHOULD TRUST THEM

The night I signed on for a trial I both did not get an answer in a time frame that was ok I found out on my own an hour before hand and thru the can't and text box I clearly said cancel and refund my account...noe it's 2 months later I notice money missing and you illegally charged me again. My amount you have taken from me needs to all be refunded and you should be ashamed having to von people and ignore their permissions that you never were granted and get your money with out scamming folks. I demand a swift email back on this issue before I file complaint legally.

I just want to cancel my membership account which i did not sign up for but it seems they have made it impossible for a client to do it easily on the computer please legal JustAnswer the id you gave me is 37061062-513 Arthur Botha ps i thought this legal practice WAS IN MY COUNTRY SOUTH AFRICA