Nom de la société: JustAnswer LLC.
À propos: Get an expert answer to every question—anytime, anywhere with the JustAnswer
app. Our network of 12,000+ verified Experts are on-call for you, 24/7,
delivering the quality answers you deserve.
Voici nos principales recommandations sur la façon d'entrer en contact avec JustAnswer: Ask for help, 24/7. Nous faisons des suppositions éduactées sur les pages directes de leur site Web à visiter pour obtenir de l'aide sur des problèmes tels que l'utilisation de leur site / application, les factures, les prix, l'utilisation, les intégrations et d'autres problèmes. Vous pouvez essayer l'une des méthodes ci-dessous pour contacter JustAnswer: Ask for help, 24/7. Découvrez les options les plus rapides pour résoudre vos problèmes de service client..
Les options de contact suivantes sont disponibles: Informations sur les tarifs, assistance, aide générale et rapports d'informations / de presse (pour accéder à la réputation).
https://www.justanswer.com/help/contact-us
https://www.justanswer.com/help/
https://www.trustpilot.com/review/www.justanswer.com
je vous prie de bien vouloir me rembourser des montants de 45 euros .je n'ai jamais sollicité un abonnement aupres de vos services.le no figurant sur mon décompte mastercard indique 0080080014900.en cas de complication je prendrais toute les dispositions necessaires.en vure de récupérer les sommes indument prélevées sur mon compte.en espérant que notre litige se règle au plus vite,veuillez agréer messieurs ,l'expression de mes sentiments les meilleurs. wispelaere albert.
par LessonlearntSA
Searching the net to get an answer on my av receiver’s error message, I found this site. Nice chatbot leads you to a page, telling you to pay R15 (less than $1) to answer my question within 4 minutes. My credit card was debited R599 instead! I am told this is a monthly subscription as well. Meanwhile, after about 45 minutes, the chatbot tells me that I should try to reconnect later… I canceled my subs immediately. No refund. Just an email to say “we’re sad to see you go”… $35 in 45 minutes, interacting with a chatbot and getting no answer. Good business!
par Maiada001
No answer on question. I activated my membership and having trouble reaching support to cancel it. Nothing yet
par Akihiro.H
Asked by Brother official site, I signed up to the web version of it for 45€ of monthly fee.
Before entering what happened with them, THIS IS A SERVICE FOR WHOM DON’T READ THE OFFICIAL SITE TUTO. What they do is basically copy and paste of it.
At first, I explained to the assistant (assume it’s automatique reply) then she passed me to a technician. She didn’t read the first message transferred by the assistant so I needed to explain everything again. Then what she did is just copy/paste the tutorial from the official Brother site. After telling her : I had already done those before asking you, she said : call brother customer service.
As my monthly fee paid, I re-launched the post by following “second opinion from other technician”. Then the same technician from first try appeared and repeated the exactly same copy/paste…
Finally reached to the second technician. He read neither the transferred message by assistant but also believed that the problem I have is a paper jam. I said : there is no paper jam problem. His reply was : glad to hear that the problem is solved !
There has never been a problem about paper jam. English is not my native language though, I can’t believe this person (or auto message ?)…
The third person came into the conversation with the second technician then started AGAIN the same copy/paste…I told him : other technician already asked me to do those and didn’t work. He reply : sorry I have no idea anymore, ask others.
The forth one tried with YouTube tuto video though it doesn’t work neither. Then : sorry that all I got for you.
As it was asked to join this service by Brother site when I reported the error, thought they are sort of from the group company. But in fact they are just “knowers for the person too lazy to search by themselves online” but not qualified technicians. Or I just didn’t meet the good ones…
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