Bank of Palestine Reviews

Bank of Palestine Reviews

Published by on 2026-04-02

🏷️ About: Bank of Palestine provides the Mobile Banking services to its customers to enable them to communicate with the Bank, manage their accounts, and execute various banking services through their portable devices, including smartphones and tablets, operating without the need to visit the Bank or one of its branches. Services currently provided by the Bank through this service: 1.


       


Is Bank of Palestine Safe to Use?

We Investigate the app owner's website (Bankofpalestine.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
66.7%

😎 Positive experience
33.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 819 combined software reviews.

Is Bank of Palestine Safe?
Bank of Palestine appears generally safe, but use with caution.
33.3/100

  Safety Analysis »»

Is Bank of Palestine Legit?
Bank of Palestine appears legitimate, though exercise caution.
33.3/100



Read 20 Customer Service Reviews 😠💢

4.2 out of 5
USA

How come I can’t login and the new update log me out I can login back from so many different way I don’t have availability this inconvenience

Horrible

I update my phone to the new iOS 18.0.1 and then BankofPalestine now says I’ve exceeded my limit of registered devices??? I just want to open my bank account lol

Log in errors

Since the application was updated, I could not log in. I contact the bank several times and they give new activation codes but the problem still exist. Every time I try to log in, it gives me different error massages even the information is the same.

Bad Experience

I have a very bad experience with there employees they apologize to make transaction after I’m waiting more than 2 hours because the office manager extracted the report!!!!!

This app needs many improvements

It should be awarded “worst app UX ever”.. even experienced users find it hard to use the application, let alone the complicated signup process.. and the ambiguous input fields, the random error messages/warnings that provide zero information to the user.. this could go on and on..

Don’t get me started on the UI.

Payments problem

Whenever i try to pay a bill i get this error message: (request failed: unacceptable content-type: text/html)

Other than that it seems nice but you guys can do better.

Great move

The addition of biometric login is amazing, but I would like to see an updated UI for the iPhone X

Plz add face recognition for iPhone 13

Phones don’t have fingerprints need face recognition
Add this feature

Need

Need to add save user login details to fast login

Dr Amin

Best IPhone app for Palestinian Banks But still there is room for improvement Keep going and good luck

Excellent new options

I love the application, very useful

Saver

I depend on it a lot , many thanks for BankofPalestine and the good service.

Love your app, I have some suggestions

Edit: Apart from below suggestions, I love all your recent changes, and just wanted to update this and say good job! Keep it up! :)

Been using your app for some years now, love the improvements over time. I have a couple of suggestions: 1) Give us the ability to choose favorite Shortcuts to keep on the Main Dashboard. There is a redundancy in features; Shortcuts and the Side Menu (Menu on the top left). We basically have a copy of all the same buttons in two places right next to each other, which’s kinda odd.. 2) Add native iPhone gestures, swiping left and right to move between menus. Swiping right to go back instead of tapping the buttons. (I’d pay money to have this!)

Great App!!!

Great App. Saves a lot if time and effort. Easy to use and friendly interface!
Good luck with it!

very good application

I think it is a very good application, you can easily do everything you need to make your money transfer done, between people and your accounts. I suggest to support the face id for the new iPhone, it makes the login even easier.

I noticed that there is a good form to add a new friend to transfer money, what is the "Ledger" and the "Sub Account(3 digits)"?, how could i know these information?

Amazing

Amazing financial tool, compared to biggest banks in the world the application provides fast and great solutions for financial services, secured and covers all the bank’s services.

Nice

Very nice app because it makes your account available 24 h /7 days a week so it facilitate all your account services to be in your hand any where any time

Thank you so much

This application does all the required functions, and easy to use.. Please support BankofPalestine as much as you can, thank you again 👍

Data updates through Banki Mobile App

It would be great if the clients can update their data using the banki mobile app instead of attending to one of BOP branches, this also will save time, efforts and cost for the both side bank and clients.

Regards

Works great

I do, however, hope BankofPalestine is updated to accept Face ID in use on the iPhone X.

Love Bank of Palestine!



Is Bank of Palestine Safe? 🙏

Bank of Palestine appears generally safe, but use with caution. JustUseApp Safety Score for Bank of Palestine is 33.3/100.
This assessment is based on our NLP analysis of 819 user reviews. Combined with the app store average rating of 4.2/5.


Is Bank of Palestine Legit? 💯

Bank of Palestine appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Bank of Palestine is 33.3/100 .
This conclusion is based on analysis of 819 user reviews.




How was your experience with Bank of Palestine? Post a Review




Features

Bank of Palestine provides the Mobile Banking services to its customers to enable them to communicate with the Bank, manage their accounts, and execute various banking services through their portable devices, including smartphones and tablets, operating without the need to visit the Bank or one of its branches.

Pay to Friend within Bank of Palestine Group (Bank of Palestine - Arab Islamic Bank - PalPay Wallet), which is a service to transfer small payments for beneficiaries through their mobile phone numbers registered at the bank (without prior definition).

Transfer to other accounts within the bank or internationally(must pre-define the accounts you wish to transfer to through the Online Banking service).

Self-registration using only your debit card information.

Check and manage the new loyalty program PointCom.

  Contact Support
Developer:
Bank of Palestine p.l.c.