Hi-SmartLife Status

Last Updated on 2020-01-22 by Hisense-Kelon Electrical Holdings Company, Limited

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⚠️ Most reported problems ⚠️

Crashes

50.0%

Not working

50.0%

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Common Hi-SmartLife Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Hi-SmartLife network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Hi-SmartLife App
1. On android, goto Settings » Hi-SmartLife » click [Force Stop]

Clear Hi-SmartLife App Cache and Data:
1. On android, goto Settings » Apps » Hi-SmartLife » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Hi-SmartLife.

On android, goto Settings » Apps or Manage Apps tab.
Click Hi-SmartLife » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Hi-SmartLife » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hi-SmartLife

E-Mail: shouhoufuwubu@hisense.com

Website: 🌍 Visit Hi-Smart Life Website

Privacy Policy: http://www.hisense.cn

Developer: Smart Air Conditioner

Apr 12, 2025, 01:01 PM
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