Cedars-Sinai is the standard for excellence in care. Those values extend to our
mobile app. With our app, patients can connect with their care team, manage
their medical records and track their health progress. U.S. News & World Report
ranks Cedars-Sinai the No. 8 hospital in the country...
Everything in one place
Cedars-Sinai is an amazing place. If one has to be ill, this is by far the best place to be. The medical professionals are among the best in the world but this is only one part of what makes them so much better. Here the doctors, nurses and technicians actually care and show it. The philosophy of the medical center is to take care of the complete patient/person and take into account the immediate family or care givers. A totally different attitude from all the other hospitals we’ve come into contact with where they treat patients as income. The Cedars-Sinai patient web app could be no less. All the medical information in one easy to access place. The only addition I can think of is to have the more complex test summarized in easier layman terms.
My recent visit
The doctors and nurses were extremely nice and patient, very informative and kind. There was only one nurse that was impatient and not as kind as the others were. She seemed to be a little aggressive and agitated, as if she didn’t want to be bothered. Her tone was assertive and aggressive at times. Looking back, everything that is going on with Covid 19, she was probably overwhelmed and a little stressed. Yet, Im not going to allow one bad experience to reflect on how nice the other people treated me. Overall, I had a wonderful experience being that I was in the hospital. Keep up the great work and I appreciate all the help that was given to me. You guys are greatly appreciated every single day.
Much improvement needed
Not a very practical tool being that treating doctors don’t have to be on it, and if they are, they sometimes reply very late, or not at all. The website sometimes freezes before you are able to finish a long email, and the text is lost, making you have to start all over. It should be possible to continue from your own last message when you do not hear back from your doctor, in order to have one thread with all communication in order. I receive email notifications of after visit updates, when I have had no appointments, and can’t even see what’s written. It should be possible for me to view who has accessed my page, not only see my own entries. Doctors who have called me back have not taken the time to see what I’ve written and explained on my CS link, so it feels like a lot of wasted time.
I’ve had three very delicate spinal surgeries in the past three years and unfortunately may be needing that many more in as many years coming up. I have been under the care of Dr Neel Anand and his group. ALL of my surgeries, hospital stays, follow ups and everything to do with my care has been exceptional! I had four prior spine surgeries at other locations and none compared to the treatment and care I received at Cedars-Sinai and from Dr. Neel Anand and his group. I am so thankful to still be alive and have a meaningful life because I was lucky enough to have been accepted into the Cedars-Sinai and Dr Anand’s care!
Kim Schulte, husband
Hate your terrible program. Who wrote this untested junk? Why did you implement such a piece of crap. It does not allow you to go back to previous pages, it took 2.5 hours with your “expert” trying to walk us through the program re starting it at least 9 times. It would not take the input for known medications even though they were in the drop down of medications. It would not accept the “family history “. Today it after sending an alert to an upcoming visit sign in, it did not allow the VISIT button to appear in order to sign into the check in log. Additionally, your nickname continually says nickname is taken .
Nice for tests
I love being able to see my rheumatology results. For the “medical conditions“ section of this app, it has wrong things, which I don’t know where they came from, and that is annoying, because if you deny having this condition to a new doctor, a doctor always thinks you don’t know what the hell you’re talking about. I think it’s great you can email your doctor. I think that says a lot more about the doctors than about the app.
This app is great for finding upcoming appointments and paying your bill. It’s nice to have it all in one place. If they could include parking information for each practitioner, that would make me give five stars. Finding a unique practitioner at Cedars is like wandering around a maze until you get lucky. Knowing where to park as the best and most convenient place so you don’t end up waking a half mile is a random stroke of luck. And if you don’t feel well? It’s a lot.
App performance and other communications
I used to live three blocks south of the hospital but now have retired 130 miles north-east of the hospital so timely communications are essential. App, phone, emails and CS-link are essential between myself, Cedars-Sinai staff, Cedars-Sinai Neurosurgeon, and locally monitoring Neurologist. My wife was also referred by her local Neurologist for Parkinson’s screening last year at Cedars-Sinai with a procedure not available locally. Their staff, procedures, facilities, used of technologies are superb!
I’m thankful for Cedars-Sinai every day! I’m a (almost) three year bilateral lung transplant recipient! Dr. George Chaux & his associate doctors are the best! ❤️💪 This app keeps me organized, up to date & makes it super easy to communicate directly with my doctors or transplant coordinator. Not to mention updated list of meds in my phone, recent bloodwork results & I get a text telling me my results are in & reminding me of upcoming appointments! You rick Cedars-Sinai ❤️💪😘
Not connected to Dr Office
I completed a a doctor office pre-visit questionnaire, which was comprehensive and took about 25 minutes on my cell phone. I did this believing it would avoid the regular paperwork I normally fill out at every kerlan and jobe Sr visit. I checked in at the Anaheim office. The receptionist gave me the clipboard with the usual forms. I told her,”I already completed everything online.” She was very kind and said they do not have access to the online information. You need to “Connect” you systems and make them useable. Or, tell your patients not to complete any pre-office appointment check-in. Waste of time
An hour and a half wait for a sick visit to my primary care doctor:;
Why bother having primary Care? I have to go to immediate care because I couldn’t wait another hour after waiting a half hour to see a doctor. Not even my doctor. Bummer. On a positive note Dr Fitzgerald had always been super helpful and responsive.
Admit it. You’re spoiled if you’re a patient at Cedars. Not only do you get the best health care in the world, you get this app! Super convenient to message my doctors, obtain rx refills, check and/or share my medical record, or double check when my appointments are coming up. Such a convenience, especially when I live 500 + miles away.
When I attempt to login with correct User ID and correct password, an error message appears that “login info is not correct, try again.” App is not consistent between iPad and iPhone relative to login. Too many login issues. This app needs improvement regarding login glitches. My correct login data is recognized on one device and not on the other.
Good health, good help.
I only started using it yesterday which is why I can only give four ratings as I am not the best at using this gadget. I have my next doctor appointment at Cedars Today ,so I will have someone there help me to further navigate through the system. It’s a great idea. It’s a great relief to get answers when you need them. Thank you Cedars For helping me through the tough times right now.
Love the app, but...
I really love the app for many reasons, but it would be nice to be able to search test results. Or have a relevance pull down by date, test name, alpha, dr etc... would be even better. Also print/email options. If those are available on the APP please....someone let me know. Thank you!
No. Cedars-Sinai does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 19,141 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Cedars-Sinai Is 17.1/100.
No. Cedars-Sinai does not seem legit based on our analysis. This conclusion was arrived at by running over 19,141 Cedars-Sinai User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Cedars-Sinai Is 17.1/100.
Cedars-Sinai works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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