Cedars-Sinai is the standard for excellence in care. Those values extend to our
mobile app. With our app, patients can connect with their care team, manage
their medical records and track their health progress. U.S. News & World Report
Listed below are our top recommendations on how to get in contact with Cedars-Sinai. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Cedars-Sinai. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Cedars-Sinai Medical Center
Not a very practical tool being that treating doctors don’t have to be on it, and if they are, they sometimes reply very late, or not at all. The website sometimes freezes before you are able to finish a long email, and the text is lost, making you have to start all over. It should be possible to continue from your own last message when you do not hear back from your doctor, in order to have one thread with all communication in order. I receive email notifications of after visit updates, when I have had no appointments, and can’t even see what’s written. It should be possible for me to view who has accessed my page, not only see my own entries. Doctors who have called me back have not taken the time to see what I’ve written and explained on my CS link, so it feels like a lot of wasted time.
Hate your terrible program. Who wrote this untested junk? Why did you implement such a piece of crap. It does not allow you to go back to previous pages, it took 2.5 hours with your “expert” trying to walk us through the program re starting it at least 9 times. It would not take the input for known medications even though they were in the drop down of medications. It would not accept the “family history “. Today it after sending an alert to an upcoming visit sign in, it did not allow the VISIT button to appear in order to sign into the check in log. Additionally, your nickname continually says nickname is taken .
I completed a a doctor office pre-visit questionnaire, which was comprehensive and took about 25 minutes on my cell phone. I did this believing it would avoid the regular paperwork I normally fill out at every kerlan and jobe Sr visit. I checked in at the Anaheim office. The receptionist gave me the clipboard with the usual forms. I told her,”I already completed everything online.” She was very kind and said they do not have access to the online information. You need to “Connect” you systems and make them useable. Or, tell your patients not to complete any pre-office appointment check-in. Waste of time
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