Stats app not working? crashes or has problems?

Stats Status

Last Updated on 2017-07-24 by Camden Gaba

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1 User reports:
App has problems

User reports 1

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Summary of Stats Problems 😠👌🔥

- App does not work properly on iPhone Xs with iOS 13.1.3

- Users are unable to log in and are redirected to the login screen repeatedly

- App appears to no longer be supported and does not function at all

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Common Stats Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Stats app on iOS and Android devices. Solve all Stats app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Stats iPhone Issues and Solutions

Stats iOS app crashes, not working, errors
Stats iOS app network issues
Stats on iOS has black/white screen

Stats Android App Issues and Solutions

Stats has errors/crashing/not working
Stats server network connectivity issues
Stats has black screen

Stats iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Stats app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Stats app crashes or not working on Iphone (iOS):

Close and restart the Stats app on iPhone
Update Stats app to the Latest Version for iOS
Uninstall and reinstall Stats iPhone app
Update your iPhone to the latest iOS version

Fix Stats on iPhone unable to connect to server/internet connection issues::

To resolve Stats network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Stats black/white screen (blank screen) on iPhone:

Follow the Stats iOS app troubleshooting guide Here →

Stats Android App Issues and Solutions

Fix Stats not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Stats app issues:

Force Stop the Stats App
1. On android, goto "Settings" » click Stats app. » click "Force Stop".

Update Stats to the latest version on PlayStore

Clear Stats App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Stats app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Stats.

Fix Stats unable to contact server/ Stats internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Stats » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Stats » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Stats on android.

Solve Stats black/white screens issue on Android:

Follow the Stats android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Camden Gaba, developers of Stats.