Contact EasyBBQ

Contact EasyBBQ Support


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About: EasyBBQ is a smart cooking thermometer that connects to your smartphone via
Bluetooth Low Energy. It makes your cooking easy and convenient.


 
  2021-07-22

EasyBBQ Customer Service 👿🤬😡😠💢😤

EasyBBQ Contact Information

Listed below are our top recommendations on how to get in contact with EasyBBQ. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact EasyBBQ. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).








Read 3 Customer Service Reviews 😭😔💔

2.8 out of 5

A really bad app for a really good product

2022-05-05

by Uxusuxuc

I have a 6 input wireless thermometer that recommends this app. Unfortunately, the app has some terrible features. You can’t change the scale or zoom in on either the time scale or the temperature when viewing the graphs. A vertical scale with ticks for 0, 41, and 141° is not useful at all for determine how fast the temp is rising. Also, only showing time ticks every 10-30 minutes is pretty useless for deterring rise rates too.

Also, if you EVER disconnect, the app erases all of the logging history.

Developers, please add the ability to zoom in and change the scales on the graphs. Also, do not erase the entire temperature log every time the probe disconnects.

Pathetic App

2022-05-12

by JimRog

Two glaring problems:
The first is that the app locks a little more than an hour after starting. This happens essentially 100% of the time for me. I have an iPhone XR with up to date iOS.
When the app reboots, you lose all temp history. Very annoying if you are smoking something that takes hours.
The second problem is that the temperature graph goes from zero to ~300 degrees (top not labeled), and there is no way (that I can find at least) to adjust the scale.
I have had this app for a year or two and it has been updated a couple of times during that time. There is no excuse for not fixing the lock up problem.
I just bought a new smoker thermometer that uses this app, although pictures it should looked like a different app. I will be returning that thermometer.

Works but graph extremely frustrating

2022-05-19

by Eljakeo22

Easy to use yes, handy presets, and easy to create custom ranges or max temp alarms.
HOWEVER- the graphing function is basically useless. Go out of range for a split second, graph history lost. Put app in background and lock your phone to open up a little later, graph history lost. I’m currently 6 hours into an 8lb shoulder which I would have liked to see the entire cook profile. I have a spare phone I have sitting near the grill so there’s no chance of losing connection or accidentally closing the app - yet still THREE separate times now I opened my phone to check on progress and for whatever reason the graph reset, losing the entire history to that point. I never write reviews but this has me annoyed enough to warn against what I though would be a very handy ‘feature’. Hopefully developer reads this and offers some sort of update to allow graph history to be saved for at least a 24hr period so you can actually follow the entire cook even if connection is lost briefly.


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