Contact Filmora:AI Video Editor, Maker

Contact Filmora AI Video Editor Maker Support

Published by on 2023-12-22

About: FilmoraGo - an easy-to-use Video Editor and Photo Editor with features and tons
of ways to be creative. Just trim the clips, add music, transition effects,
text, emoji and filters to create incredible videos in minutes.



How to Contact Filmora AI Video Editor Maker Customer Service/Support

Filmora:AI Video Editor, Maker Contact Information

Listed below are our top recommendations on how to get in contact with Filmora:AI Video Editor, Maker. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Filmora:AI Video Editor, Maker. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email  

Contact e-Mail: [email protected]


42.11% Contact Match

Developer: WONDERSHARE TECHNOLOGY CO., LIMITED

E-Mail: [email protected]

Website: Visit Filmora AI Video Editor Maker Website

54.55% Contact Match

Developer: Suneel Apps

E-Mail: [email protected]

Website: Visit Suneel Apps Website





Privacy & Terms:

https://www.wondershare.com/company/terms_conditions.html

https://www.wondershare.com/privacy.html

http://support.wondershare.com

https://www.facebook.com/FilmoraGofans

https://www.instagram.com/filmorago.official

https://www.youtube.com/channel/UCbX_laFK35-CXhQ4ISlFCXA




Reported Issues: 3 Comments

4.7 out of 5

By Em9685743124609


Disappointed and Frustrated

I paid for the monthly pro version. I’ve been using this app for over a month and it was fine but recently it has been lagging and freezing. It is very frustrating. I edited a video and now when I open that project in the app the screen is frozen I cannot click on anything or make any edits or save my video. I spent so long editing it and it was a waste because I cannot access the video. I have closed the app and opened it multiple times and I waited hours in between trying to access the video (since I was hoping it would no longer be frozen) but it has been 8 hours and it is still not working. The home screen of the app works but when I click on the video I just edited I cannot edit it or save it or click on anything. I am very disappointed with this app. There are also not that many features included in the paid version. Another downside is that when you add text or picture in picture it does not stay where you want it in the video clip if you cut out any of the video before the text or picture in the timeline. You have to keep moving the pictures and text around unless you cut out everything or add every video clip completely first before adding the text and pictures on top of the video clips. (sometimes while editing I find another clip I want to add or want to cut out something but it’s so complicated to do because it will cause all of the text and picture in pictures to move). I do not recommend this app!



By dreetbigbandz


Just a few cons

The new update is pretty useful and I enjoy it a lot along with the effects (btw more transitions, effects, and filters would be A1) but one thing I don’t like is that you can’t hear any audio whatsoever while you’re editing. Can’t hear anything from the videos or the music and that’s, in my opinion, a big down fall because how can you edit if you can’t hear anything? I also noticed as you trim clips and edit it gets very glitchy and laggy when you try to play it back. Also certain effects such as the tv/retro like effect makes the video glitch and lag very badly. I tried to export the video to see how it would look with the effect but exporting was taking FOREVER. If these few things were fixed though, this app would be absolutely superb and a complete go to video editor. 3 stars for now until they fix those bugs.



By ThatGirl86


Updates aren't making it better

I got this app a while ago and I really liked it. It's easy to use and edit. I like that I can control the speed so much and that I can add transitions. It really is a good app. But the features being added just aren't helpful now. I can't move stuff where I want if it gets even close to a grid it snaps to it. If I film something even slightly off center I can't fix it because the app won't let me place stuff wherever I want. For some reason it's started zooming in on my videos and cutting stuff off. This I just noticed today. Like I can go through and manually fix the zoom, but that can be time consuming and tedious. I also don't understand the speed breakdowns? Like why are they 1, 1.3, 2.5, and 3.8? idk it's just getting less intuitive recently




Have a Problem with Filmora:AI Video Editor, Maker? Report Issue

Leave a comment:




Why should I report an Issue with Filmora:AI Video Editor, Maker?

  1. Pulling issues faced by users like you is a good way to draw attention of Filmora:AI Video Editor, Maker to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Filmora:AI Video Editor, Maker customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Filmora:AI Video Editor, Maker.


Stop Ridiculous Charges.


Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →



Most Popular Apps in Photo & Video