Chipolo app not working? crashes or has problems?

Chipolo Status

Last Updated on 2025-05-21 by Chipolo d.o.o.

I have a problem with Chipolo

Are you having issues? Select the issue you are having below and provide feedback to Chipolo.

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49 User reports:
App has problems

User reports 49

⚠️ Most reported problems ⚠️

Not working

49.0%

Connection

32.7%

16.3%

Crashes

2.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Chipolo Problems 🔥

- One of the Chipolo ONE's stopped making sound after a month

- Difficulty linking husband's phone to the Chipolo

- Battery only lasted 7 months

Have a Problem with Chipolo? Report Issue

Common Chipolo Problems & Solutions. Troubleshooting Guide

Table of Contents:

Chipolo iPhone Issues and Solutions

Chipolo iOS app crashes, not working, errors
Chipolo iOS app network issues
Chipolo on iOS has black/white screen

Chipolo Android App Issues and Solutions

Chipolo has errors/crashing/not working
Chipolo server network connectivity issues
Chipolo has black screen

⚠️ Troubleshoot | Fix Now in One Click

Chipolo iPhone Issues and Solutions

How to fix Chipolo app crashes or not working on Iphone (iOS):

Close and restart the Chipolo app on iPhone
Update Chipolo app to the Latest Version for iOS
Uninstall and reinstall Chipolo iPhone app
Update your iPhone to the latest iOS version

Fix Chipolo on iPhone unable to connect to server/internet connection issues::

To resolve Chipolo network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Chipolo Android App Issues and Solutions

Fix Chipolo not working on Android, crashes, errors or is unresponsive:

Force Stop the Chipolo App
1. On android, goto Settings » Chipolo » click [Force Stop]

Update Chipolo to the latest version on PlayStore

Clear Chipolo App Cache and Data:
1. On android, goto Settings » Apps » Chipolo » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Chipolo.

Fix Chipolo unable to contact server/ Chipolo internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Chipolo » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Chipolo » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Chipolo

Contact Support

Verified email ✔✔

E-Mail: android@chipolo.net

Website: 🌍 Visit Chipolo Website

Privacy Policy: https://chipolo.net/privacy?utm_source=play_store&utm_medium=link&utm_campaign=listing

Developer: Chipolo

‼️ Outages Happening Right Now

May 28, 2025, 11:28 AM
a user from Bergisch Gladbach, Germany reported problems with Chipolo : Connection
May 17, 2025, 10:55 PM
a user from Columbia, United States reported problems with Chipolo : Not working
May 12, 2025, 08:51 PM
a user from Borehamwood, United Kingdom reported problems with Chipolo : Not working
May 09, 2025, 12:28 PM
a user from Rosbach vor der Höhe, Germany reported problems with Chipolo : Not working
May 01, 2025, 08:00 PM
a user from Hamburg, Germany reported problems with Chipolo : Login
Apr 20, 2025, 06:21 PM
a user from Bochum, Germany reported problems with Chipolo : Not working
Apr 05, 2025, 10:12 AM
a user from Freiburg im Breisgau, Germany reported problems with Chipolo : Login
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